Crazy rude guests!

I find that if you can be rude and inconsiderate in Walt Disney World, in "real life" you must be a piece of work at times...although, I suppose the heat and crowds and sheer exhaustion of the typical day in, say, the MK can do anyone in and cause them to do or say stuff they'd never say at other times.

In my daily life (being from South Philly), I have a somewhat potty mouth I admit, but my sister and I are always careful not to swear in the parks, at least not within earshot of anyone else. There are plenty of people who don't have this filter, and just don't care if there are children around or what. :(
 
I was in line waiting for Chewbacca at 7:40, thinking he would come out at 8. Later I heard it was 8:30, then 9, at 9:10 I asked a CM and she said 9:40. I told my fiancee and people near us heard me say 9:40, and they started freaking out (understandably, it would already 2 hrs standing in line by the time 9:40 comes). My fiancee and I started worrying too, we had autograph fastpasses to meet Jeremy Bulloch at 9:55. After a while a few of the people ahead of us started asking CMs to put up a character, ANY character in there. Around 9:30 is when CMs started giving tickets to people to skip to the head of the line for any characters they wanted to meet. We chose Chip and Dale.

Now for my experience of rude guests.. New Year's Eve, at Hollywood Studios. Standing behind the tape, (the one they tape off, to make a walkway for guests to get across to either go to Echo Lake or Fantasmic area), a man on an ECV comes across, crosses the line and runs over my toes! OUCH! I yelled out in pain, and the man and his family turned around and looked at me pissed off. Wow, seriously, they were the ones disgusted? I didn't curse, just screamed YEOW. Other experiences included Brazilian Tour Groups, but everyone has had that experience.. lol.
 
Is it the pressure to have the best trip ever? Or a sense of entitlement and a "my needs and wants come before yours" attitude?

I don't think the concepts are mutually exclusive and believe that many have come to the point where "my best vacation" doesn't take into account those around them. Its part of our new selfish society...the me, me, me generation. Slowly many (not all, I see excellent example of kindness everywhere) people have lost their respect for those around them. common decency, and tact. It has become a trend as I see more examples of this type of behavior everywhere I go.
 
I work in ticket and Guest Services windows. I have a lot of leeway in what I can do in bending (or even mangling) rules. If you are upset I will try to calm things down, explain what can be done, and try to make thing right for you even if it is an exception to policy. However, if you you are cursing at me, unwilling to calm down, or otherwise making a fool of yourself I will stick to the hard and fast rules. And I know my supervisors will back up my decisions. (I have even had supervisors call Security.)
 

I can't stand rude people. Puts everyone around them in a bad mood. But what do they say "a squeaky wheel get the oil"

Just remember that sometimes the squeaky wheel gets replaced! :thumbsup2

You can't run from Karma forever...
 
We just returned from a week long visit and what got me were the number of people who cut in line. Some are joining a group up ahead, some are blatantly pushing you out of the way to get in front. I bit my tongue the entire trip because I'm a lady & the kids were with us & I don't want to cause a commotion. Which brings up another point-the number of screaming-at-the-top-of-your-lungs type fights between guests was appalling. What a spectacle for little kids to see in the midst of their magical trip. Common courtesy exists among a lot of people but those who are rude & aggressive is downright annoying.

I may have to duck after this, and I don't mean this to generalize, but this was often my experience in public places when people got aggravated when I lived on the East Coast (I'm an NYC native and lived there for 33 years before I moved to Chicago 10 years ago.) I see that kind of behavior a lot less frequently here, and I can say I've only rarely seen it in all the times I've been to DLR (I was a DLR vet even when I lived in New York.) This kind of angry acting out is actually something I've discussed with my DBF in advance of our WDW trip this week. He's an Illinois native and his only Disney experience is DLR, so I wanted to make sure he was prepared in case he encounters behavior like this. I've read in other threads about people from other parts of the country visiting WDW and being shocked at the behavior of people with (others' words, not mine) NY and NJ accents.

It really has been one of the benefits of living in Chicago, not having to experience so many grown-ups emotionally vomiting on each other in public. (I rarely go back to NYC because of it.) Although that may be part and parcel of having so many people crowded together in one place. (NYC and WDW, both.) Of course, we have our own version of adults acting like children here in Chicago, too. They're just usually quieter about it. But wherever you're from, it doesn't belong in a Disney park. Now, if need be, and reiterating no offense intended, ducking. :duck:
 
I agree, however I feel that common courtesy is becoming extinct. In a world where it's the ME mentality, it's becoming rare to hear please and thankyou anymore. I've taught my kids the art of common courtesy, and it's become natural to them, but I just don't see many parents teaching it to their kids these days which is a shame.
 
/
Is it the pressure to have the best trip ever? Or a sense of entitlement and a "my needs and wants come before yours" attitude?

I think that while a sense of entitlement definitely plays into things, the other side of the coin is that people KNOW there won't be any negative consequences coming their way for behaving this way, and occassionally this sort of behavior will actually result in positive consequences. Corporations and individuals alike have become scared to enforce reasonable behavoir policies, mainly out of fear of frivolous lawsuits or being labelled politically incorrect.
 
I may have to duck after this, and I don't mean this to generalize, but this was often my experience in public places when people got aggravated when I lived on the East Coast (I'm an NYC native and lived there for 33 years before I moved to Chicago 10 years ago.) I see that kind of behavior a lot less frequently here, and I can say I've only rarely seen it in all the times I've been to DLR (I was a DLR vet even when I lived in New York.) This kind of angry acting out is actually something I've discussed with my DBF in advance of our WDW trip this week. He's an Illinois native and his only Disney experience is DLR, so I wanted to make sure he was prepared in case he encounters behavior like this. I've read in other threads about people from other parts of the country visiting WDW and being shocked at the behavior of people with (others' words, not mine) NY and NJ accents.

It really has been one of the benefits of living in Chicago, not having to experience so many grown-ups emotionally vomiting on each other in public. (I rarely go back to NYC because of it.) Although that may be part and parcel of having so many people crowded together in one place. (NYC and WDW, both.) Of course, we have our own version of adults acting like children here in Chicago, too. They're just usually quieter about it. But wherever you're from, it doesn't belong in a Disney park. Now, if need be, and reiterating no offense intended, ducking. :duck:


This reminds me of an instance when I was on the Hertz shuttle bus at La Guardia about 20 years ago. Some obvious New Yorker (accent) was loudly talking to his companion how the person at the counter charged him for bring the car in late. He boasted about how he gave her grief and finished by saying she should have expected it because they were in NYC. I really wanted to speak up and say, "since you live in NY you get to me an abnoxious *$$h01e?" But I didn't.
 
I think that while a sense of entitlement definitely plays into things, the other side of the coin is that people KNOW there won't be any negative consequences coming their way for behaving this way, and occassionally this sort of behavior will actually result in positive consequences. Corporations and individuals alike have become scared to enforce reasonable behavoir policies, mainly out of fear of frivolous lawsuits or being labelled politically incorrect.

I assure you, this kind of behavior can and does get people thrown out of DLR. (Anaheim police are always backstage.) Even our local Six Flags park will toss you out for aggressive profanity and menacing--and they won't take you backstage, they just march you out of the park in front of other guests. I can't imagine WDW not doing the same thing--although they may just figure it could make things worse since the offending party could easily be staying at an on-property resort. In Anaheim, it's more of a sure bet if you get thrown out, you're going home, not to an on-property hotel.
 
As a teacher, it does get harder and harder to do our jobs. Kids do not get disciplined at home like when we were growing up. Plus its a "What did you do" society and the kids know that. It makes my job VERY difficult and sometimes scary. Parents can be mean-throwing not school appropriate language, getting in our faces, etc.

I have such a hard time going places and not saying things to kids, like at school. It really has become frustrating to see how kids have no respect..then you meet the parents. OH THAT EXPLAINS IT!
 
I assure you, this kind of behavior can and does get people thrown out of DLR. (Anaheim police are always backstage.) Even our local Six Flags park will toss you out for aggressive profanity and menacing--and they won't take you backstage, they just march you out of the park in front of other guests. I can't imagine WDW not doing the same thing--although they may just figure it could make things worse since the offending party could easily be staying at an on-property resort. In Anaheim, it's more of a sure bet if you get thrown out, you're going home, not to an on-property hotel.

We go to DLR regularly, and I've heard PLENTY of extreme profanity, right in front of CMs, that resulted in no consequence to the offending individual at all. I've also gotten the "what can we do?" attitude from CMs there when individuals push and shove their way ahead of others in line...None of the items listed in the original post would get anyone kicked out of DLR, just like nothing happened at WDW.
 
Using profanity is never going to get anyone kicked out of a park. What might be offensive to someone won't be offensive to the next person. Case in point - my boss is a pastor (accountant by day) and he doesn't like using "God" or "Jesus" with any other word (you can guess the combinations). However, he's let the "F" thing fly in meetings.

George Carlin might be gone now but I don't think anyone has a patent on the seven "dirty" words. Everyone has their own opinion on what should be on that list.

I have seen people get kicked out of a park for using profanity, so I know it happens. It wasn't Disney, it was Wild Adventures in GA, but it's a park and they were asked to leave after ignoring warnings.

People may have different levels of tolerance for profanity and what they consider decent. However, there are certain words that I think we can all agree on and most people don't want their children hearing them at Disney.

Here are some of the rules they enforce at Wild Adventures -

*Proper attire is required in Wild Adventures at all times. No swimwear is allowed unless properly covered by a t-shirt, blouse or swimsuit cover up. Uncovered bikini tops and unbuttoned shorts will also not be allowed in the park. Appropriate swimwear may only be worn at Splash Island Water Park. Guests must cover all swimwear or change into street clothing prior to entering Wild Adventures or re-entering Wild Adventures from Splash Island.

*Displayed tattoos must be in good taste and not offensive to a family environment. Guests may not display anything that contains obscene, foul, profane, illegal or unacceptable language, pictures, symbols, phrases, etc.

*Guests may not wear any article of clothing that conveys a gang look or appears to be gang related. This may include, but is not limited to: altered baseball caps & clothing, bandannas, oversized pants and shirts or sagging pants displaying undergarments.

*No loitering, unruly behavior, profanity, vandalism, line cutting or alcohol & drugs are tolerated.
 
I have seen people get kicked out of a park for using profanity, so I know it happens. It wasn't Disney, it was Wild Adventures in GA, but it's a park and they were asked to leave after ignoring warnings.

People may have different levels of tolerance for profanity and what they consider decent. However, there are certain words that I think we can all agree on and most people don't want their children hearing them at Disney.

Here are some of the rules they enforce at Wild Adventures -

*Proper attire is required in Wild Adventures at all times. No swimwear is allowed unless properly covered by a t-shirt, blouse or swimsuit cover up. Uncovered bikini tops and unbuttoned shorts will also not be allowed in the park. Appropriate swimwear may only be worn at Splash Island Water Park. Guests must cover all swimwear or change into street clothing prior to entering Wild Adventures or re-entering Wild Adventures from Splash Island.

*Displayed tattoos must be in good taste and not offensive to a family environment. Guests may not display anything that contains obscene, foul, profane, illegal or unacceptable language, pictures, symbols, phrases, etc.

*Guests may not wear any article of clothing that conveys a gang look or appears to be gang related. This may include, but is not limited to: altered baseball caps & clothing, bandannas, oversized pants and shirts or sagging pants displaying undergarments.

*No loitering, unruly behavior, profanity, vandalism, line cutting or alcohol & drugs are tolerated.

That's a great park too - very different than Disney, but we love it for different reasons.

I HAVE seen them enforce rules there - 2x for guests that did not take them seriously about changing into street clothes or covering swimsuits when exiting the waterpark & staying in the main park & once asking a visitor to simply cover up because her swimsuit was inappropriate for a family park. :thumbsup2
 
Just got back from WDW on Saturday evening. While we had a great trip, the rude people were the worst on this trip. I have many examples but our breakfast at Cape May Cafe really took the cake. Dh and I were sat next to a large family that appeared to be too big for their table. In other words, they had way too many people in their party to be sitting at that table. They had 7 adults and 2 kids in what looked to be a table for 6.

This was the first issue because our tiny table for 2 was sharing a bench seat with this family. The family was speaking a foreign language and totally encroached into our space. My poor DH was sitting on the bench side and these people were practically touching him! One of the kids started to climb into his lap and the adults were completely not paying attention. We were saying "excuse me, could you take your child" and they acted like they didn't understand.

Next while we were getting food at the buffet, we saw one of the women take my Dh's silverware off OUR table and start using it! If I hadn't seen it with my own eyes, I would have never believed it. We told a server and she couldn't believe it either.

The characters were skipping our table because they thought we were part of this crazy family. It was an honest mistake- it probably did look like we were one big table!

But the worst thing was at the very end. We were waiting for Minnie to come around (thank goodness we were done eating) and the silverware stealer just whips out her breast and starts to breast feed without any cover or blanket or anything. People and other children were staring like you wouldn't believe. Then when she's done, she proceeds to change his dirty diaper right on the bench seat just inches (if that!) from DH! That was the last straw- we were out of there.

I did say something to our server and she said the extra people just came in and she thought they were trying to eat for free. She was very apologetic but it was the worst dining experience we had. At that point, we didn't want to wait for a manager- I just wanted to get out of there!

We are very polite people and would never think of behaving that way! Our breakfast was ruined but we didn't let it ruin our day or trip. Funny thing was, when we were leaving they suddenly switched to using English. I totally understand there are different cultures, but changing a diaper that close to someone else in a table service restaurant was appalling. We left but I'll bet that diaper was just left there.

I am thinking about writing a letter. I don't expect anything but want management to know what happened. Many CMs saw what was happening but were hesitant to say anything. I know Disney wants everyone to be happy but when unacceptable behavior like that isn't addressed, people like DH and I aren't happy either. I just feel so sorry for the CMs- we also saw many being berated in the parks on this trip. They don't get paid enough!
 
I may have to duck after this, and I don't mean this to generalize, but this was often my experience in public places when people got aggravated when I lived on the East Coast (I'm an NYC native and lived there for 33 years before I moved to Chicago 10 years ago.) I see that kind of behavior a lot less frequently here, and I can say I've only rarely seen it in all the times I've been to DLR (I was a DLR vet even when I lived in New York.) This kind of angry acting out is actually something I've discussed with my DBF in advance of our WDW trip this week. He's an Illinois native and his only Disney experience is DLR, so I wanted to make sure he was prepared in case he encounters behavior like this. I've read in other threads about people from other parts of the country visiting WDW and being shocked at the behavior of people with (others' words, not mine) NY and NJ accents.

It really has been one of the benefits of living in Chicago, not having to experience so many grown-ups emotionally vomiting on each other in public. (I rarely go back to NYC because of it.) Although that may be part and parcel of having so many people crowded together in one place. (NYC and WDW, both.) Of course, we have our own version of adults acting like children here in Chicago, too. They're just usually quieter about it. But wherever you're from, it doesn't belong in a Disney park. Now, if need be, and reiterating no offense intended, ducking. :duck:

Holy moly...are you for real? I was born and raised 11 miles north of Manhattan and have lived in the Bronx since '98. NYers are not any more rude than anyone else in the world. I encountered more rudeness in Paris FFS.
It's people like you who give NYers a bad name, you should be ashamed of yourself, actually, you probably are ashamed to be a NYer, that's why you left.
NYers are friendly, outgoing and helpful. Do not make broad general statements about people whether it is in reference to geographic location, religion, political views, sexual orientation or race. It is wrong, just plain wrong.

I think in all my years of reading posts about WDW both here any on other boards, I have never read anything as upsurd as what you wrote.
 
Holy moly...are you for real? I was born and raised 11 miles north of Manhattan and have lived in the Bronx since '98. NYers are not any more rude than anyone else in the world. I encountered more rudeness in Paris FFS.
It's people like you who give NYers a bad name, you should be ashamed of yourself, actually, you probably are ashamed to be a NYer, that's why you left.
NYers are friendly, outgoing and helpful. Do not make broad general statements about people whether it is in reference to geographic location, religion, political views, sexual orientation or race. It is wrong, just plain wrong.

I think in all my years of reading posts about WDW both here any on other boards, I have never read anything as upsurd as what you wrote.

Exactly ! Agreed ! :thumbsup2
 
Holy moly...are you for real? I was born and raised 11 miles north of Manhattan and have lived in the Bronx since '98. NYers are not any more rude than anyone else in the world. I encountered more rudeness in Paris FFS.
It's people like you who give NYers a bad name, you should be ashamed of yourself, actually, you probably are ashamed to be a NYer, that's why you left.
NYers are friendly, outgoing and helpful. Do not make broad general statements about people whether it is in reference to geographic location, religion, political views, sexual orientation or race. It is wrong, just plain wrong.

I think in all my years of reading posts about WDW both here any on other boards, I have never read anything as upsurd as what you wrote.

QFT.

The generalization and stereotyping needs to stop. Saying 'no offense' doesn't nullify the bad feelings you create with the stupid stuff you say. Rude people exist everywhere.
 
We had a horrible experience the last time we went to DLR in the end of March. We were waiting in line for POTC and had a party of 30-something men behind us, I think there were 6 or 8 of them. I was will DD2 and a female friend. These guys went on in great and graphic detail about what they did the night before with some women they picked up in a bar. A very long, 20 minute conversation filled with profanity and sexually explicit terms. At one point I pointed out that there was a small child in front of them, that just seemed to encourage them.

When we got to the front of the line I explained what was happening to the cast member. I asked to please be seated in a different boat from these guys. She said "Take the seat you are given or leave." Needless to say, we left the ride and the park. I was shocked at their behavior, but I was even more shocked at her reaction. I wasn't asking for special treatment or even to go ahead of them, I just didn't want to have to go through the ride listening to more of the same. :confused3
 














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