On our trip earlier this month we went to MK. It was suppose to be a day that was a 5.2, but I know it turned into a heavy day. I guess it had rained a lot prior to us being there (It also rained a lot our whole trip) and people were coming out not matter what that day. The whole day was trying and we spent most of it trying to follow our plan (the fastpass return line at splash mountain was all the way out to the park when we returned!) and not feeling much magic, but I kept trying.
In the afternoon, my girls wanted to see Rapunzel. They had autographs and photos with the other princesses when we were there prior, but never her. She was on a break when we made it over there around 4:30. The CM said she would be back around 5:15 and that would be the last time for the day, so my girls and I got in a line and was about the 15th group. My phone was dead from using the line app all day and we were doing Photopass, so I didn't bring my nice Nikon to the park to lug around. Well, when it was our turn, Rapunzel was beautiful and wonderful to the girls and they got her autograph. However, the Photopass person was gone when I had just sen him snapping photos. I asked the handler where they were and was told they had camera problems and had to leave. I explained why I had no phone camera and I was counting on that Photopass and was basically told tough luck. I get that these things happen, but couldn't they have at least offered to let us wait and get a quick picture when the Photopass person returned? Surely someone was coming back in a few minutes. I was pretty ticked as my girls really wanted a photo with her and since they are twins they never get individual time and photos with the characters, so we never take nearly as much time as many other people in line.
It was just one more disappointing thing piled onto that day at MK. Not only that moment, but the whole day I felt like not one person working at MK wanted to be there.
In the afternoon, my girls wanted to see Rapunzel. They had autographs and photos with the other princesses when we were there prior, but never her. She was on a break when we made it over there around 4:30. The CM said she would be back around 5:15 and that would be the last time for the day, so my girls and I got in a line and was about the 15th group. My phone was dead from using the line app all day and we were doing Photopass, so I didn't bring my nice Nikon to the park to lug around. Well, when it was our turn, Rapunzel was beautiful and wonderful to the girls and they got her autograph. However, the Photopass person was gone when I had just sen him snapping photos. I asked the handler where they were and was told they had camera problems and had to leave. I explained why I had no phone camera and I was counting on that Photopass and was basically told tough luck. I get that these things happen, but couldn't they have at least offered to let us wait and get a quick picture when the Photopass person returned? Surely someone was coming back in a few minutes. I was pretty ticked as my girls really wanted a photo with her and since they are twins they never get individual time and photos with the characters, so we never take nearly as much time as many other people in line.
It was just one more disappointing thing piled onto that day at MK. Not only that moment, but the whole day I felt like not one person working at MK wanted to be there.
Malfunctions happen, even with Disney's cameras. And if the CM had let you wait, then he would have had to let everyone behind you wait as well, leading to a (possible) really long bottle neck. Relying on Photopass for all of your photos is not without its risks. What would you have done if they had had their photos taken and the photo didn't turn out? One more reason to always have your own camera. And, with regards to the title of your post, what more did you want from them?

