Costco/Southwest deal

mikehn

DIS Veteran
Joined
Mar 5, 2008
Messages
3,723
I know many of you have swore off SW, but Costco has a $500 gift card for $450
 
I think many of us have sworn off SW - at least until there's a big issue with United or Delta or American - and then we swear them off and move back to SW again!
 

I personally would give them a second chance. They've learned from the fiasco and are planning on doing things to avoid future occurances. According the email sent out just yesterday, Southwest has budgeted over $1 billion on upgrades and maintenance to their IT systems.
 
I personally would give them a second chance. They've learned from the fiasco and are planning on doing things to avoid future occurances. According the email sent out just yesterday, Southwest has budgeted over $1 billion on upgrades and maintenance to their IT systems.
Except they had MULTIPLE "fiascos" in 2022. I remember one in the summer where my sister & family ended up driving from Indy to Orlando because SW had a rash of cancellations (not weather related).

Hopefully the upgrades will help, but there's a time period between "budgeting", "installing", "testing", and "implementing".
 
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I am out of the loop ! Why is everyone swearing off SW ??
Southwest's airplane and crew scheduling software completely crashed right before Christmas, resulting in around 70% of flights being cancelled for multiple days and massive amount of lost luggage. In hindsight, SW may be in trouble with the government because these delays were expensive for consumers and people had been warning them about their outdated computer systems for years.
 














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