Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

[MomOTwins]

Just a PSA, if you are on an Alaska/Hawaii cruise, PLEASE give it a few days before calling to let the people with March cruises get through to DCL. I expect the phone CMs won’t have any more info at this time anyway until DCL makes a formal announcement

 

[_auroraborealis_]

Thank you for reporting this information. It is very important and very timely for me as we have an Alaskan Cruise with DCL coming up soon in May. We will wait and see how DCL handles this. But thanks for posting so promptly with this information.

The cruise cannot happen.

 

[JWelch62]

Anyone know how Allianz will handle this ? We had 4 nights at disney plus a 3 night cruise in 2 weeks that has been cancelled. Not worried about getting my money for the cruise or hotel as Disney should take care of that. It's more the airline cancellation fees plus the non-refundable car rental I purchased. From the policy it doesn't seem clear this is one of the covered conditions.

Check your CC to see if they offer travel insurance on tickets purchased on that card. Since the cruise was cancelled you may be able to use that insurance on your tickets and car rental.

 

[blackhwk77]

You'll have to check the fine print of your policy, or call the insurance to confirm. Some folks have reported that "pandemic" is specifically excluded from their policies. As to whether the airfare and/or car rental are covered -- did you ever add those to your policy? Or did you only include WDW and the cruise? If you purchased a policy offered by DCL - it only covers those components purchased directly from DCL (so for most that is just the cruise fare, unless you did a package deal that included it all).

Good luck!

I bought it directly though Allianz since we were going to Disney as well. I bought it February 6th so it had the clause excluding epidemics already, that's what I get for putting off buying the insurance I guess.

Check your CC to see if they offer travel insurance on tickets purchased on that card. Since the cruise was cancelled you may be able to use that insurance on your tickets and car rental.

Thanks for the tip, I need to see what card I used for

 

[smmco]

Thank you for reporting this information. It is very important and very timely for me as we have an Alaskan Cruise with DCL coming up soon in May. We will wait and see how DCL handles this. But thanks for posting so promptly with this information.

Maybe they’ll change the cruises to depart from Seattle.

 

[Ccll4]

Maybe they’ll change the cruises to depart from Seattle.

It's possible. I recall one of the reasons they chose Vancouver is due to Seattle having no slots available. We shall see, time will tell.

 

[StarSeven7]

Even if they leave from Seattle, isn't that not allowed because it's a closed-loop US cruise and it can't stop in a foreign port? My parents are on a Holland America cruise departing from Seattle so we're trying to figure out if it will get cancelled now or not.

 

[JWelch62]

Even if they leave from Seattle, isn't that not allowed because it's a closed-loop US cruise and it can't stop in a foreign port? My parents are on a Holland America cruise departing from Seattle so we're trying to figure out if it will get cancelled now or not.

As I learned earlier in the thread leaving from Seattle (or San Diego) wouldn't work. It's not closed loop, so a "distant" foreign port is required.

 

[lanejudy]

As I learned earlier in the thread leaving from Seattle (or San Diego) wouldn't work. It's not closed loop, so a "distant" foreign port is required.

Actually, there are 2 discussions here asking about leaving from Seattle, but neither will work though for different reasons.

The HI cruises are one-way, therefore must stop in a "distant" foreign port if going between 2 US cities.

The AK cruises are closed-loop but must stop at any foreign port, however with all Canadian ports closed there is nowhere else to stop except for US ports.

 

[StarSeven7]

Actually, there are 2 discussions here asking about leaving from Seattle, but neither will work though for different reasons.

The HI cruises are one-way, therefore must stop in a "distant" foreign port if going between 2 US cities.

The AK cruises are closed-loop but must stop at any foreign port, however with all Canadian ports closed there is nowhere else to stop except for US ports.

Ok, that's what I thought. So essentially, Alaska cruises are not going to happen until at least July.

 

[Lesley Wake]

Actually, there are 2 discussions here asking about leaving from Seattle, but neither will work though for different reasons.

The HI cruises are one-way, therefore must stop in a "distant" foreign port if going between 2 US cities.

The AK cruises are closed-loop but must stop at any foreign port, however with all Canadian ports closed there is nowhere else to stop except for US ports.

Unless the US possibly suspends the Jones Act. More likely they will just cancel all those cruises.

I guess it will depend on how good the government lobbyists the cruise line companies hire are!

 

[Connie318]

I think they will have to offer refunds since there is no ship to get on. I'm wondering about people who moved their sailing already and would much rather have had a refund than a cruise credit.... think they'll be out of luck?

My original cruise date was March 25 and I recently re-booked to November. I would've much rather liked a refund uGHHHH. But it was too risky to wait..

 

[CamColt]

Disney Cruise Line will suspend all new departures beginning Saturday, March 14, through the end of the month. The Walt Disney Company will pay its cast members during that closure period. The hotels at both Walt Disney World and Disneyland Paris will remain open until further notice. The retail and dining complexes, Disney Springs at Walt Disney World and Disney Village at Disneyland Paris, will remain open. Domestic Walt Disney Company employees who are able to work from home are being asked to do so, including those at The Walt Disney Studios, Walt Disney Television, ESPN, Direct-to-Consumer, and Parks, Experiences and Products. We will continue to stay in close contact with appropriate officials and health experts.

Source: https://www.wdwinfo.com/news-storie...close-disney-cruise-line-to-suspend-sailings/

I have merged your thread into the mega thread.

 

[_auroraborealis_]

It is also not that simple to switch a ship's home port on the fly. Disney has no infrastructure at Port of Seattle.

 

[ENJDisneyFan]

Not DCL related but Norwegian has just suspended operations as well. https://www.globenewswire.com/news-...nnounces-Voluntary-Suspension-of-Voyages.html

 

[accio]

Not DCL related but Norwegian has just suspended operations as well. https://www.globenewswire.com/news-...nnounces-Voluntary-Suspension-of-Voyages.html

This suspension includes all the lines under their parent company, Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas, cruises with embarkation dates from March 13 through April 11, 2020.

Geez, took you long enough, NCL. Right decision, only time until Carnival and Royal Caribbean follow them.

 

[mousefan73]

Just a PSA, if you are on an Alaska/Hawaii cruise, PLEASE give it a few days before calling to let the people with March cruises get through to DCL. I expect the phone CMs won’t have any more info at this time anyway until DCL makes a formal announcement

believe me I am in no hurry. I am still shocked.. going through the "steps" soon there will be exceptence and I need to then direct my energy to new things. I also will wait until I get official notice from DCL.. I also know my agent is going through hell right now.

BTW anyone care for hawaiiann themed FE's and scrapbooking pages I made for an exchange...

 

[Lesley Wake]

Yeah, pretty bummed out! We were supposed to be on the first Alaska in May. Possibly could postpone a year, but I am waiting on final info from Disney.

One friend brought up an alternative of going out of Seattle, but that would require a suspension of the Jones Act, which I am doubtful Congress will do. Unless of course the cruise lines band together to hire really good lobbyists!

 

[ofcabbagesandkings]

I'm so sorry for anyone whose Alaska or Hawaii cruise is going to be cancelled. I remember all the anticipation and planning leading to my first ever DCL cruise on the Wonder last May, and can only imagine your disappointment. I hope everyone stays safe and healthy and is able to rebook for another time.

 

[spiders]

Yep
Sail with 499 or less guests. Very highly unlikely. The only way I see this happening if other places has the same restrictions as Canada and they have no where to go. Will they make money with 499 guests or will they rather just shut it down until who knows when

It's guests and crew.