Conversation with an ex-Imagineer

Peter Pirate

Its not the end of civilization...But you can see
Joined
Dec 19, 1999
Messages
2,656
I had the privilage to meet and talk to a retired (20 years) employee of WDI. It was a meeting by happenstance and he requested that I not use his name here for reasons that were not clear to me. Let me add here that he was thrilled with his association with Disney for so many years.

Anyway, the conversation got interesting when I broached the subject of Michael Eisner not being the most popular guy anymore and that perhaps someone with more imagination should be in charge. I was quite diplomatic and low key in my comment but it darn near ended our talk there and then.

He went on to tell me how Eisner saved the Company (which most of us acknowledge) and how there was a very strong contingent in the previous administration to sell Disney off piecemeal. Further, he added that he was impressed by Eisner's personality and (listen up) love of the Company. He said that many of the old timers (this was in the late 80's) talked about how great it was to see a "boss" who went to DL and met the people. This gentleman told me he witnessed Michael out talking to famlies at DL more times than he could remember. The oldtimers said Eisner was the first since Walt to do this, according to my new friend.

At this time I brought up the subjct of the highly publicized mistakes and we talked of Katzenburg and Ovitz. He admitted Ovitz was a huge mistake from day one. He admitted that Katzenburg had talent but also had the penchant for stabbing you in the back when you weren't looking. He actually called Katzenberg a "petty and truly unlikable person". He had seen many instances of divisivness from Katzenberg and stated that the "section" he worked in feared for the Company when it appeared he may be next in line.

We then talked about Frank Wells. He told me he was the true genius of the two some (Eisner and Wells) and that Michael has never gotten over his death (they were more than just collegues). He recalled the day Frank was killed and spoke of the tears shed all around and in fact got a little "tight" speaking with me. He reiterated the effect he thinks this has had on Eisner.

He shared with me his understaning that Disney has been "troubled for the past "5 or 6 years" (his comment) but he remains optimistc that it will turn around. He remained firm that Michael Eisner is "a good man" and that most people simply don't understand the "breadth of the company and the impossibility of running it."

I realize this will carry very little weight here. After all it was one conversation between strangers (but I got his name and was able to verify who he was). I learned some things that I doubted previously and I have no doubt as to this gentlemans appreciation for Disney. It could be true that he's just a happy retiree loking back at his 'good ole days', but he really wasn't that old (had just put in his 20) and struck me as very intelligent but I also gathered his working knowledge of Disney was a bit dated. Further, I realize that some of the feelings he has for current management came from different places and times and this VERY WELL may be relevent but I still found it interesting to talk with this man and I am certainly glad that I did.

I'm not trying to start a big debate or change anyones feeling on current management. Heck, the conversation didn't change my feeling towards the mistakes of the past few years either. I'm just passing along some things I found interesting from a personal conversaton because I thought some of you might be interested as well.
 
WOW...Great report. Thanx for sharing.

Somehow, I just know that some here will turn this into an Eisner bashing thread.
Personally, I think it is great to hear something positive...Thanx again :cool:
 
Very interesting and i would tend to agree with his opinion of Eisner when he first was hired. But imho what was happening when this guy worked for disney and what is happening now are two different worlds. Alot of people have nostagilic feelings how things USED to be but often that his little to do with the reality of now. And disney isnt the company it was when Wells was alive and im sure things would be far different if he hadnt suffered a tragic/early death.
 
I agree with BobO. This fellow was talking about the Disney that used to be just like we tend to do around here. I won't bash Eisner because it doesn't sound like there's anything to bash him about in this post. Eisner did likely save the company (with a little help) and did have good ideas, I just suspect that he doesn't have 'it' any more. Not a bash, just a suspicion.

But anyway, how absolutely thrilling to talk to someone like this! I wonder why he left Disney?
 

Thanks for the report. How great to be able to talk to someone like that.

Everyone has their opinions of what has happened in the past, what is happening now,how they feel about the people in charge & what should be done. However, I feel you should never judge someone or what they do until you walk in their shoes.

Speaking from experience, it's a lot easier to make comments & say "I would have done it this way" than it is to really do it. JMO. ;)
 
"Alot of people have nostagilic feelings how things USED to be but often that his little to do with the reality of now."

Sorta like all of us here on the boards.

Great report Peter. I appriciate the mans confidence that Disney will get better.

How do you "rumor/news" guys just happen to run into these people ? Seems like everybody I strike up a conversation with sells life insurance.
 
I'm happy everyone is enjoying this.

PG, don't know for sure why he retired but it sounded a bit like his "section" had accomplished about all they were going to accomplish and he was tired...I think he wished he would have stayed longer, based on his tone.

Viking, living in Sout Florda has its advntages (not many) but the proximity to "interesting" people certainly seems to be one of them!
 
Peter, I enjoyed the report.

One thing that struck me is how he agreed that
most people simply don't understand the "breadth of the company and the impossibility of running it."

I know I am one that does get a little over the top in my criticisms of Cou$in Mike. I won't apologize for it, 'cause there is an element of humor intended in my parodies of him.

However, your friend may have hit the nail on the head. Mike may or may not be a nice guy....but it seesmt to be impossible for one man like him to run it.

It is not impossible to run the company no matter how big it is. It is impossible for Ei$ner to run it in the hands-on manner that he does.
 
most people simply don't understand the "breadth of the company and the impossibility of running it."


Who told Ei$ner to go out and try and take over the world? Was the company profitable and growing within its current(10 years ago) operations? I would say yes it was. Nobody begged mikey to go out and try to buy up and run the world. He did that on his own greed.
 
I don't know enough about ME or the history of WDW -though I'm learning from these boards- to give a qualified accessment of his abilities. But from reading the comments on this board the impression I've always gotten from the Car 3 crowd is that they almost believe ME intentionally makes decisions he knows will be detrimental to the company. That he's just not inept,or in over his head,or whatever, but that he actually goes out of his way to ruin Disney. I know this is not what Car 3'ers truely believe, but as an outsider who began by lurking these boards,that was my initial impression. It was good to read that an ex employee feels certain that ME truely does love the company.
 
I dont think ME is intentionally trying to damage the disney company. I think he has let the company get way too big for its own good and should have stayed focused on what its core business is. And that is not owning abc/inter portal companies/sports teams etc. I think ME wanted to be a media mogul and because of this its core business animated films/theme parks have suffered as he wasted valuable capital on buisness's that he has acquired but have been flops both finanical and creativley!!
Of course maybe if Wells was still around he would have talked eisner out of the acqusitions he made.
 
Europa brings up a good point. If Disney's breadth makes it near impossible to run, who is responsible for that?

As Larry said, its probably not that NOBODY can run Disney, just that Eisner is no longer the guy to do it. (Some say he never was, but that's water under the bridge...)

Vike, there's two ways to answer your comments about some thinking Eisner is purposely trying to ruin Disney.

1- Its not that he is trying to ruin it, but that his idea of what is right for Disney is just plain wrong. Maybe he truly thinks Dinorama, Pop Century, 'Millionaire' 24 hrs a day, etc. are the right moves for Disney. But regardless of what his intentions are, he is simply making the wrong moves. He is not the right man for the job, and lacks the ability to run Disney now and in the future.

2- Its not that he's trying to ruin it, but its that he holds his personal goals above the goal of the long-term success for the company. This is probably the argument that most often gets turned into "Eisner is TRYING to ruin the company". By focusing on his personal wealth and empire, Eisner is focusing on what benefits his wealth and power base. It shouldn't be hard to imagine that this could be the reality, as we all know there are plenty of others out there whose goals are no different.

Now, on the surface, this might not seem so bad, since Disney success should equal Eisner success. "Greed is good." Problem is, it puts the focus on what puts money into the bank short term, and it is a lousy way to inspire creativity in a company that needs creative content to thrive. It creates an aversion to taking anything the leader considers a creative risk, and it clouds the mission of the company.

In short, whats good for the CEO is not always good for the company.



Senor Pirate, thanks for posting the conversation. I'm certainly not trying to turn your thread into an Eisner-bashing thread, but was only responding to subsequent comments. It really was an intersesting read.
 
HEY!!! VIKING.....I sell life insurance, I think I was suppossed to be offended(JJ), but I wont take it personally..
 
>>>How do you "rumor/news" guys just happen to run into these people ? Seems like everybody I strike up a conversation with sells life insurance.<<<<

Not that there's anything wrong with that. :)

Thanks Peter for the story and I just have to comment. While Ei$ner may've been good for the company at one time, I do not believe he can change the course he put Disney on.

I do believe part of the problem with Ei$ner is he's trying to recover past glories. At one time, he was the fair-haired boy who saved Disney. Now Forbes calls him one of the worst CEO's in America. That's got to hurt the ego and cause one to make terrible decisions trying to get back on course.

I realize Disney is probably too big an organization for one person to run, but the fact is Ei$ner's salary and perks have been reported to be somewhere around $121,000,000 per year. It would be an understatement to say someone is expected to perform at that price. In addition, that amount of money severely cuts down on the amount of slack you're going to cut someone.

I've never believed any business gets itself out of the hole by the same people who put it in the hole. I believe a clean sweep is needed is at Disney.

Just my $0.02 worth.
 
Did I say anything bad about insurance salesmen :-) I was just pointing out how lucky I was to meet so many of you's. If I'd wanted to be insulting I would have said "lawyers", but I'm certain the Mod's would have deleted my post and maybe banned my IP addy.
 
:D I'll be the first to agree, Eisn$r did a great deal to help disney, originally, back in the mid 80's to early 90's, but now he is just looking out for Eisn$ and taking as much as he can. On every single visit to WDW , {30 this year} We strike up conversations with CM's, well over a hundred of them, and have yet to hear a positive comment on the boss. And this includes the "shirts and ties"as well. :(
 
I have never heard anyone dispute what Eisner did for Disney the first ten years in reign.
But it's too hard to overlook what he has taken these last ten years when he has done so bad. There only seems to be one person he is looking out for.
 
Very interesting post indeed. I have often stated that it couldn't be "all Eisner" in terms of the present state of the company. True it does take dynamic leadership and a tremendous amount of talent to be successful in this industry but it also takes drive, ambition, loyalty, guts, dedication and a solid core development team to manage and operate effectively.

Walt possessed a unique combination of artistic and entrepreneurial genius. An equilibrium, which in all likelihood would require two key people to accomplish today. Eisner/Wells may have generated that balance so perfectly, it has never been wholly restored.

I remain open to the prospect that Disney will fully recover. Whatever the solution, one thing is certain - the company has not lost its' soul.
 
...We strike up coversatons with CM's, well over a hundred of them, and have yet to hear a positive comment on the boss...
This is an entirely different level of CM (this gentleman was with WDI for 20 years) but since you brough it up, I have to ask with absolutely no disrespect intended, could it be the manner with which you discuss Eisner with the CM's that fails to illicit any positive response? We were just there on Saturday and had brief talks with three CM's about the "state of Disney". One gave a resoundingly negative management opinion, one smilingly refused comment and one gave an actual positive Eisner comment. While I wll say that over the past year or so the CM negative Eisner comments do out weigh the positives by probably 80%, we still hear plenty of support for the big cheese...

Some additions from my initial report: The ex-Imagineer I spoke with personally new both Eisner and Wells but said he "just loved" Wells. Further, he had stated that Eisner's ego has always been large but that Frank Wells had "no ego at all" and would "defer" to Eisners (ego)" . It was just after this that he was candid about his ("section's") relationship with Katzenberg...I mentioned the animated success's of Katzenberg and he admitted he was talented but then, along with which I already reported, he stated that "successes in the animation division shouldn't always be judged in black and white". I don't really know what this means, but he spoke no more of Katzenberg.

Again, thanks for the civil manner in which you've accepted this "heresay".
 
Scoop the master of disguise!

Thanks btw, for actually knowing how to pronounce Cay...It gets very frustrating and btw Quay is pronounced the same way!;) Did you know that too???
 












Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE







New Posts





DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter DIS Bluesky

Back
Top