AirGoofy
DIS Dad#341
- Joined
- Jul 24, 2009
- Messages
- 18,071
We did have a snafu at the beginning of the day. We were at AK well before it opend and near the front of the line. We scan our MBs and lo and behold, it says we have no admission. Mind you, we are Premium Annual Pass holders and it shows on MDE and has for several months.
So over to guest Services. I wouldn't go as far as to say that the CM was rude, but she was all business.I even smouldered to try and get her into a playful mode. Didnt work. We had it corrected fast enough. I asked if there was any way for us to get back to the front of the line since we had already been here for 30 minutes....no dice. Get in line with the rest of the schmucks. Grrrr.
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Yeah, Disney has failed with this whole MB thing. And, as far as customer service with MB, it is the whole we got your money and we don't care.