Here's the information I got today:
I contacted the title company and they said that they did in fact send the documents over to Disney and confirmed that Disney has 'finalized the transaction'. She then told me that the Broker's manager would be reaching out to me to discuss.
I contacted my original Broker and go no response via email. I then called and also go no response. Thankfully
JGINPL shared their direct contact with me so I emailed him. After about 30 mins I got a call from the VP of operations for their brokerage and the main points from the conversation are as follows:
- He apologized multiple times and said this has happened a few times recently and that the agent was unaware of this pending reservation. He said the agent learned this from Disney as the seller did not disclose it either.
- He agreed to return the $195 admin fee to us.
-He pretty much told me that 7/29/2022 would be the new close date and that he couldn't do much about it since He said Disney won't let them close until the reservation is done. I asked if they can request the seller's to cancel their reservation or transfer it to another contract they may have but he brushed that off on the multiple occasions I asked.
- He told me he would confirm with the sellers that they were not using our 2022 points for this reservation and that he would get back to me on that.
Well he now just wrote back to me and said the seller's confirmed they are not using the 2022 use year points. But that the new close date would still be 7/29/22 as the check out date for their reservation.
So, I guess I am just wondering what would you do?
This all has left me uneasy since it's as if the sellers will just get their way regardless if I sign the addendum or not. Even after telling the VP that I do not agree with the terms and because of their delay I am missing out on booking my Jan trip (He just apologized for this but didn't offer a course of action other than to wait it out till their check out date at the end of the month).
I am wondering if I even have any legal course of action here to get my money back and cancel the purchase? Or is my next step to call Disney to see if they will cancel the reservation on my behalf as the new owner?
**Note I tried calling Disney twice today but both times had a very long wait and of course the second time I called I had already waited 40 mins when the VP then called me so I hung up to answer him. I do have an email out to Disney but I suspect that to take days for a response.