Confused with Virgin's new seat policy??

[General Panic]

Hi guys

Booked my flights last November on Virgins Glasgow to Orlando service for this September.
Was told at the time of booking i would be able to choose our seats free of charge 90 days ahead.

Then in December i read Virgin were going to start charging to book seats like BA do and could reserve them 180 days ahead.

Called Virgin and they said as i booked before the charging was announced i would not have to pay and would be able to book 180 days ahead.

Called them then only to get told thats been revised and i should be able to book now 90 days ahead and once again told should be no charge.

every time i call them i seem to get a different date when i can reserve seats , anyone up to date with what is the "new" system they operate?

I be totally confused but don't want our party of 3 split if possible though not too happy if that means having to pay £150 for the priviliage.

Cheers.

 

[jo_de_vil]

Are you traveling economy? If so they have made changes and yes it is confusing and very annoying when you get different stories. From how I had it explained not all seats would be released, and there would still be seats available at the check in. Have you checked out VA web site they have a Calculator which might clear up the confusion. Here's the link I hope you get to the bottom of it. TTFN

 

[Elise79]

I am assuming you booked direct in which case you won't have to pay.

You will be able to book yours seat on 25 June 2014 - up until then it is 60 days in advance.

On the 25 June the new payment policy comes into effect at which time seat booking for all flights will be back to time of booking.

 

[General Panic]

Cheers guys and gals. Have made the 25th of June a priority date in my calender

 

[LiquidSunshine]

Are you traveling economy? If so they have made changes and yes it is confusing and very annoying when you get different stories. From how I had it explained not all seats would be released, and there would still be seats available at the check in. Have you checked out VA web site they have a Calculator which might clear up the confusion. Here's the link I hope you get to the bottom of it. TTFN

Agreed. It is confusing, but they seem to have given some more useful info recently. Def use VA's calculator to give you the date you can pre-book seats.