Conflicting information

[gatour]

Disney planning is a specialized niche. It really is quite different from other vacation planning with rules, loopholes, and systems that are unique to Disney.

If you’re going to Disney, you want a TA who is a Disney expert, not a more general TA who dabbles in Disney.

Bingo.

A TA can't know all things about every type of trip that some one might want to take. Some are generalists but may have more in-depth knowledge certain type of trips. While others are specialist (Disney, Cruises, etc) and let that be known.

 

[kylenne]

Disney planning is a specialized niche. It really is quite different from other vacation planning with rules, loopholes, and systems that are unique to Disney.

If you’re going to Disney, you want a TA who is a Disney expert, not a more general TA who dabbles in Disney.

Amen. I was goofing around on YouTube last night looking for Poly CL videos, and stumbled across a self proclaimed TA's video. I got 2 minutes in before I had to hit the back button after she couldn't get basic details right. (Who knew the Poly sat on Bay Lake and the resort launch went to Disney Springs?)

 

[kiford]

Yacht Club definitely has shower only, not handicap accessible rooms since the last renovation.

Pretty sure we stayed in one last September. I've stayed at a number of hotels recently for business that only had showers so my memory may be faulty but the picture looks quite familiar. We just booked a pool view room and requested high floor. It was definitely not an accessible room. I think we were in 4205. Shower-only or not, I'd definitely stay in that room again. We were there during Hurricane Dorian and the balcony was tucked under the arch in the section that faces the pool. We didn't even know that it was raining until the satellite TV started cutting out. Virtually no rain hitting the balcony doors even though it was coming down in buckets. And I love the renovated rooms. So much storage space and a sliding door over the sink area (which we also had in a renovated room in AKL - love it).

 

[dansdad]

I didn't know you could request box fans! Has anyone had any luck getting one at the YC?

All 4 times we've asked at YC we received one.

 

[Duck143]

All 4 times we've asked at YC we received one.

This is great news!! Thank you!

 

[Brookeywookie]

This is the response i got today from ta. It makes sense:

In recent years, as each resort is refurbished, Disney has been trying to offer more flexible rooms that would allow them to have rooms that are both wheelchair accessible, and available to the general public. For example, they lowered the thresholds to enter all of the rooms at Pop Century so that a wheelchair could get through the door of any room. They did not put sides on any of the new beds so they are easier to get into. They have shower chairs and grab bars that they can add to a room on a moment’s notice if someone needs them rather than having them permanently installed in only a few rooms that are designated as wheelchair accessible. Making some of the rooms have a shower only (so no tub to step over)was one of these changes that allows Disney to be flexible and, hopefully, not run out of wheelchair accessible rooms. So they will go to guests who need a wheelchair accessible room first and then be assigned to anyone. I definitely have the request on your reservation though so hopefully Disney will be able to offer you one of those rooms. There are actually a bunch of them now.

 

[AngiTN]

This is the response i got today from ta. It makes sense:

In recent years, as each resort is refurbished, Disney has been trying to offer more flexible rooms that would allow them to have rooms that are both wheelchair accessible, and available to the general public. For example, they lowered the thresholds to enter all of the rooms at Pop Century so that a wheelchair could get through the door of any room. They did not put sides on any of the new beds so they are easier to get into. They have shower chairs and grab bars that they can add to a room on a moment’s notice if someone needs them rather than having them permanently installed in only a few rooms that are designated as wheelchair accessible. Making some of the rooms have a shower only (so no tub to step over)was one of these changes that allows Disney to be flexible and, hopefully, not run out of wheelchair accessible rooms. So they will go to guests who need a wheelchair accessible room first and then be assigned to anyone. I definitely have the request on your reservation though so hopefully Disney will be able to offer you one of those rooms. There are actually a bunch of them now.

That answer is curious but doesn't really address your original post questions. Or why you were told there were no shower only, not ADA compliant rooms
However, I'm confused about what it is you want
In your original post you mention NOT ADA compliant roll in shower.
Now the TA says she is booking you an ADA room?

Accessible rooms are a bookable category. If that is what you need, why didn't she book it?

 

[Brookeywookie]

That answer is curious but doesn't really address your original post questions. Or why you were told there were no shower only, not ADA compliant rooms
However, I'm confused about what it is you want
In your original post you mention NOT ADA compliant roll in shower.
Now the TA says she is booking you an ADA room?

Accessible rooms are a bookable category. If that is what you need, why didn't she book it?
[/QUOTE]

I just wanted one of the rooms with a shower only. I don’t need accessible. She’s saying that ALL the shower only rooms are handicap accessible but some of them do not have anything to indicate that it is an accessible room. I agree that it doesn’t really address what i was originally told. At this point i think I’ll just go to the desk to checkin and see if they can accommodate us. If they can’t, I’ll still be at Disney!

 

[dansdad]

Our last 3 stays have been in a shower only room without having booked an ADA room nor requesting one.

 

[lanejudy]

She’s saying that ALL the shower only rooms are handicap accessible but some of them do not have anything to indicate that it is an accessible room.

Sorry, but that answer is incorrect and shows a definite lack of knowledge by the TA. Yes, as WDW refurbs rooms they are putting in several "shower only" rooms and beds with storage beneath. But these rooms are not necessarily "wheelchair accessible." Guests who require a wheelchair accessible room with roll-in, those guests will reserve exactly that; these "regular" rooms will not accommodate their needs.

You can request a walk-in shower (use those words, "walk-in shower" do NOT call it a roll-in). It is a request and not guaranteed. But there are now many rooms available with this shower configuration and they are not held for wheelchair users.

Enjoy your vacation!

 

[maxiesmom]

That answer is curious but doesn't really address your original post questions. Or why you were told there were no shower only, not ADA compliant rooms
However, I'm confused about what it is you want
In your original post you mention NOT ADA compliant roll in shower.
Now the TA says she is booking you an ADA room?

Accessible rooms are a bookable category. If that is what you need, why didn't she book it?

I just wanted one of the rooms with a shower only. I don’t need accessible. She’s saying that ALL the shower only rooms are handicap accessible but some of them do not have anything to indicate that it is an accessible room. I agree that it doesn’t really address what i was originally told. At this point i think I’ll just go to the desk to checkin and see if they can accommodate us. If they can’t, I’ll still be at Disney!
[/QUOTE]


That post only shows how uninformed your TA is. Please do yourself a favor, and don't ever use her again.

 

[focusondisney]

These are pictures copied from the Y & B thread. You can see the shower has a lower threshold, but it certainly will not accomodate anyone who needs a roll in shower. Not only can’t you roll in, but the soap & shampoo shelf is up high & there is no lower ledge or seat to put them on. Heck, there isn’t even a small ledge to rest your foot on if you are shaving your legs. So nowhere to sit if you can’t stand. Unless Disney has added shower chairs to their housekeeping supplies. Which hasn’t & will never happen. Edit:: this is incorrect & there is a limited supply of shower chairs available upon request. Thanks @lanejudy !

The sinks won’t work for someone who must use a wheelchair. You can’t roll up & under to get close. Now, the rooms will work for someone who can move around independently for short distance & uses the scooter or wheelchair due to distances at WDW. But they sure aren’t interchangeable with a handicapped accessible room. Oh, and the beds? I am 5’2. I have to stretch UP to get in. The beds were raised to allow storage under them. I have been an RN for over 40 years & believe me, they are NOT gonna work to transfer directly from a wheelchair.

Your TA had a CYA type answer. Those of us who go regularly know she’s just making stuff up. Good luck with your vacation. Hope things go smoothly despite the bad TA.

Edit to add: I have to agree with avoiding a TA who is using the Mom’s panel as a source of truth for her information. The mom’s panel is just average people. They give advise based on their past experience. They have no special insider knowledge. Many posters here know way more than they do.

 

[Brookeywookie]

FocusonDisney, I was pretty sure there was a small step into the shower in my sister’s room. I’ve never stayed in property, though so i wasn’t positive. I’m booking my own dining and fastpasses. If the only thing that isn’t exactly what i wanted (even if the requests had been made correctly they’re still just requests) i won’t be upset.
Thanks for all the input everyone. I created this thread to make sure i wasn’t making completely crazy requests. I’ve stalked disboards for about 10 years and learned a lot from you guys which is why I didn’t understand the answers i was getting. Now that i know what to ask for I’ll try calling pop directly a week before we arrive and ask for myself.

 

[AngiTN]

I just wanted one of the rooms with a shower only. I don’t need accessible. She’s saying that ALL the shower only rooms are handicap accessible but some of them do not have anything to indicate that it is an accessible room. I agree that it doesn’t really address what i was originally told. At this point i think I’ll just go to the desk to checkin and see if they can accommodate us. If they can’t, I’ll still be at Disney!

Gotcha. I thought that was the case based on your initial post but then the answer from the TA made it sound totally different.
Advice from above is spot on.
Make a stand up/walk in shower your one and only request, if that's your most important thing.
If you've never tried out Touring Plans they do offer a service that faxes in a request for you. You may check in to that
Cause I'll be honest, I don't trust that TA to get anything straight. Very glad to hear you are booking everything else yourself.

 

[lanejudy]

Unless Disney has added shower chairs to their housekeeping supplies. Which hasn’t & will never happen.

Actually, they do! Not a large supply, may not be in the best condition, and more often than not isn't the specific style some guests prefer. But they are available for asking. However, I always recommend guests rent one from offsite if it's really needed.

 

[focusondisney]

Actually, they do! Not a large supply, may not be in the best condition, and more often than not isn't the specific style some guests prefer. But they are available for asking. However, I always recommend guests rent one from offsite if it's really needed.

Thanks! Good to know!

 

[Searc]

This is the response i got today from ta. It makes sense:

In recent years, as each resort is refurbished, Disney has been trying to offer more flexible rooms that would allow them to have rooms that are both wheelchair accessible, and available to the general public. For example, they lowered the thresholds to enter all of the rooms at Pop Century so that a wheelchair could get through the door of any room. They did not put sides on any of the new beds so they are easier to get into. They have shower chairs and grab bars that they can add to a room on a moment’s notice if someone needs them rather than having them permanently installed in only a few rooms that are designated as wheelchair accessible. Making some of the rooms have a shower only (so no tub to step over)was one of these changes that allows Disney to be flexible and, hopefully, not run out of wheelchair accessible rooms. So they will go to guests who need a wheelchair accessible room first and then be assigned to anyone. I definitely have the request on your reservation though so hopefully Disney will be able to offer you one of those rooms. There are actually a bunch of them now.

Fire that TA.

 

[bumbershoot]

I have to agree with avoiding a TA who is using the Mom’s panel as a source of truth for her information. The mom’s panel is just average people. They give advise based on their past experience. They have no special insider knowledge. Many posters here know way more than they do.

So true. I applied and was denied. I’ve never known if anyone from the dis to get it, and we should be their pool of candidates!!!

 

[ClapYourHands]

So true. I applied and was denied. I’ve never known if anyone from the dis to get it, and we should be their pool of candidates!!!

Disagree. I don’t think Disney wants experts on the Mom’s panel. They want people who love Disney, but take generic vacations and don’t delve too deeply into problems, loopholes, and workarounds.

Disney doesn’t want us preaching the gospel of refresh or pointing out the inconvenient truth that the DDP rarely saves money, and free dining is not free. They’d much rather have someone who will be all like, “Disney’s FREE dining is going on now. You should totally pay rack rate at a moderate so you and your lone 3-year-old can get two quick serve meals a day!”

 

[AngiTN]

So true. I applied and was denied. I’ve never known if anyone from the dis to get it, and we should be their pool of candidates!!!

We aren't malleable enough for them. They can't feed us drivel to spew back out