cheshiregoofy22
DIS Veteran
- Joined
- Jan 28, 2015
- Messages
- 544
Just paid off our two rooms at POP for our trip at the end of May - booked on a free dining bounceback offer last September. One room says it was booked under my husband’s name, one under mine. Guess that’s what they made us do to be able to book two rooms on the bb. Anyway, we’ve only ever had one email on our MDE account. The room that was booked with my name - the confirmation was emailed to that correct email and online checkin was completed, magic bands customized, everything all set.... Not so lucky with room number two. I had no trouble making ADRs and FP+ for all of us (5 adults), but his room payment confirmation was sent to outer space (!!!) 
and the magic bands and online checkin won’t show up correctly in MDE. I’ve called guest services three times now. Everytime they have no idea why the second room confirmation was sent to an email we don’t have, and they assure me they’ll forward it to my correct email. FOUR DAYS, STILL NO SIGN OF IT! and no matter how many times I “complete” the online checkin for that room, it still says “begin checkin”. Aaauughhhh. The folks on the phone have been nothing but nice but I’m getting nowhere fast!
Has anyone else had anything like this happen? Did it work out in the end? Apologies for the long post and thank you for letting me share my frustration.
and the magic bands and online checkin won’t show up correctly in MDE. I’ve called guest services three times now. Everytime they have no idea why the second room confirmation was sent to an email we don’t have, and they assure me they’ll forward it to my correct email. FOUR DAYS, STILL NO SIGN OF IT! and no matter how many times I “complete” the online checkin for that room, it still says “begin checkin”. Aaauughhhh. The folks on the phone have been nothing but nice but I’m getting nowhere fast! Has anyone else had anything like this happen? Did it work out in the end? Apologies for the long post and thank you for letting me share my frustration.
