Condom in bed..

[Mackenzie Click-Mickelson]

Someone presented cleaning the room, and even if OP did, management should have said, we would rather move you. This is unacceptable and we want you to know you're in a clean room and be able to rest comfortably.

The second that underwear was reported and the full tub, management should've insisted they move. Honestly, it is a health concern and I agree with the underwear containing as many bodily fluids. If I was management, I would've never agreed to a deep clean the next day. That is simply unacceptable.

If a guest finds blood smeared on the floor, is that a "since it is so late, we will send someone up to clean it tomorrow." situation? No. Neither is underwear or a condom. Management should've said, "I know it is late but we have to move you for your own safety." even if OP suggested waiting.

Oh I do agree with you. I think I would have preferred a new room myself. I think the cleaning part came up more because of the OP stating they agreed the room would be cleaned the next day. I think most of us posters probably would have just commented they needed a new room as if cleaning the room wasn't even an option given the circumstances-it's just the OP mentioned getting the room cleaned.

It does get one wondering though why someone would be offered (meaning the front desk) much less agree (meaning the OP) to staying in a room that could be a health risk.

 

[Disneylover99]

Yes and no.

Being angry and tired doesn't mean I can just pass the buck to someone else all the time. Besides that how many guests go back to their resorts tired and angry at something on just a normal day at Disney? To me it's not fair to put the blame solely on Disney for things like the room location.

But the change in resort is really just part of her vent. It's really not what this beef is about. It's not the root of why she's upset. She is at POR right now making the best of it. So that part is a non-issue. I didn't get the impression she is blaming Disney for that. Her focus is on the unclean room.

 

[dzorn]

I'm going to play devils advocate here but has it occurred to anyone that possibly housekeeping cleaned the room before the people checked out and they came back without the hotels knowledge. Given the situation I would not have put my children to bed without check the room further and would have requested another room with the first complaint. Given the upgrade to POR not sure what more the OP expects they were give a good upgrade.

 

[mi*vida*loca]

I know what my reaction would have been, and honestly I never would have gotten past the bathroom. I am not going to judge the OP, but I know what it means when a bathroom in a hotel is in that state...it has not been cleaned after the previous guest. I would have marched myself to the front desk and been moved immediately. No way will I ever chance my family sleeping in someone else's sweat, never mind what else one might be drooling on if the sheets were not cleaned.

B


I agree that the OP has every right to be dissatisfied with her new resort, but I asked her what she wanted, and she has not responded. She refused POP, and I bet dollars to donuts that at that hour there were few choices left. It is going to be difficult if she does not first: figure out how to edit her list of irritants, there is no way to get from one place to another, without using transportation.....and she had no car seats.

Who can control the rain?

I understand she is not happy with POR, but unless she figures out what will make her happy, there will be no way to fix this. My guess is that the management at POP thought this would be a good move, and of all the mods available, the one that had the least challenges due to construction. POFQ was likely full...it books up solid.




No one is bashing the victim. I was shocked as well, but as an adult, it is necessary to be your own advocate, and it is necessary to make decisions based on what you see. Would you have slept in a room with a bugs, a filled bathtub and dirty unders in the bathroom? Seriously?? Who does that?

Once she realized that POR was not going to make her happy, she really should have addressed that. I think that she was caught in a mistake in the first place, did not recognize that, and since she refused to stay at POR her options were then limited to what was left.



Okay, we know each other from all our conversations here. Tell me honestly: would you have put your kids in a bed after having seen the bathroom? I doubt it. You would have gotten that situatin rectified. We are never meant to knwo what others do in those beds, and had the OP known better she woudl have recognized the room was never cleaned.

I would've left and demanded a different room at Pop right then and there. Them cleaning it wouldn't have been sufficient for me st that moment because I can't unsee what I saw. To be completely honest, sitting water in a tub grosses me out. It's a pet peeve of mine. So getting into bed wasn't going to Happen.

I'm giving the OP the benefit of the doubt because I don't know how exhausted and out of it she was from it being late and traveling with 3 young kids.

 

[mi*vida*loca]

I would've left and demanded a different room at Pop right then and there. Them cleaning it wouldn't have been sufficient for me st that moment because I can't unsee what I saw. To be completely honest, sitting water in a tub grosses me out. It's a pet peeve of mine.

I'm giving the OP the benefit of the doubt because I don't know how exhausted and out of it she was from it being late and traveling with 3 young kids.

Soneone stated earlier that it looked like a quickie situation. I'm thinking that since the beds were made did someone sneak in and have that quickie. Or did an employee borrow the room??

 

[toodycat]

I wouldn't have settled in a room that needed a deep cleaning. I probably would have just asked for a new room at Pop once I saw the water and underwear.But, I think the other question that is pertinent is: who checks out of a hotel room leaving water in the tub, undies, and a condom in the bed? How hard is it to drain a tub, throw out or pack your underwear and throw out a condom? I mean, people don't usually forget that they 've had need of a condom. The Pop obviously messed up by putting an unclean room back into inventory, but the previous guests had no couth. Folks need to have some manners and self-respect. Just because you stay somewhere with housekeeping doesn't mean the staff wants to fish your condoms out of the bed or drain a tub you couldn't be bothered with. I know it's housekeeping's job to clean things, but let's show some respect for those workers.

 

[Mackenzie Click-Mickelson]

But the change in resort is really just part of her vent. It's really not what this beef is about. It's not the root of why she's upset. She is at POR right now making the best of it. So that part is a non-issue. I didn't get the impression she is blaming Disney for that. Her focus is on the unclean room.

Whether we think it's a big deal in the grand scheme of things or not the OP mention it and more than once.

She mentioned:

~"Port Orleans then assigns us a room at the VERYYYY back of there expansive property that we had to walk in the dark with sleepy kids. And to put the icing on the cake at 11:30 at night the bell service for our luggage just tried to tell me it was going to be an hour for our luggage."

~"I paid for a preferred room because being that convience was important to me so moving to Port Orleans and having to walk so far to the lobby is a terrible inconvenience."

~"I could care less about any extra amenities in the resort. All I wanted was a CLEAN place to lay our heads at night that was convient to the bus stop and lobby. We stay in the parks from open to close so nothing fancy needed here. We have a pool and never use the resorts anyways. I actually really hate this property. I would have never chosen to stay here."

And my point is at least some of her grievances could have been prevented or at least expected if there was communication/questions asked prior to committing to a new resort. Of course one wants a clean room-don't we all? But at the same time there were other things the OP placed as just as much of a high importance.

 

[Nancyg56]

I would've left and demanded a different room at Pop right then and there. Them cleaning it wouldn't have been sufficient for me st that moment because I can't unsee what I saw. To be completely honest, sitting water in a tub grosses me out. It's a pet peeve of mine. So getting into bed wasn't going to Happen.

I'm giving the OP the benefit of the doubt because I don't know how exhausted and out of it she was from it being late and traveling with 3 young kids.

I get that, and I wish I was that person. I am pretty literal in every sense so it is hard for me.

I will say that the OP needs to advocate for herself at this point, and since she cannot tell me what she wants, I wonder if she ever articulated what her desires were at POR. Moderates are not for everyone just for their size, I cannot book one if my DH is with us, he would not stand for it. I do honestly belive that th ePOP staff was trying to correct an enormous error, and it just was not what the OP wanted. It is okay to be unhappy with a "fix" but you cant tell us, you need to tell them.

 

[Disneylover99]

Whether we think it's a big deal in the grand scheme of things or not the OP mention it and more than once.

She mentioned:

~"Port Orleans then assigns us a room at the VERYYYY back of there expansive property that we had to walk in the dark with sleepy kids. And to put the icing on the cake at 11:30 at night the bell service for our luggage just tried to tell me it was going to be an hour for our luggage."

~"I paid for a preferred room because being that convience was important to me so moving to Port Orleans and having to walk so far to the lobby is a terrible inconvenience."

~"I could care less about any extra amenities in the resort. All I wanted was a CLEAN place to lay our heads at night that was convient to the bus stop and lobby. We stay in the parks from open to close so nothing fancy needed here. We have a pool and never use the resorts anyways. I actually really hate this property. I would have never chosen to stay here."

And my point is at least some of her grievances could have been prevented or at least expected if there was communication/questions asked prior to committing to a new resort. Of course one wants a clean room-don't we all? But at the same time there were other things the OP placed as just as much of a high importance.

Her first comment was a vent. Most of the OP's other comments about POR were in response to others telling her she should be happy to be put in a moderate or asking why does she expect more. She wanted to contact Guest Relations about the condom and the condition of the Pop room.

If you quote a later response, it appears she has accepted POR and wants to move on and have a good vacation.

 

[emmabelle]

I wonder if someone snuck in the room and had that quickie. Maybe not even the guests of the room. Especially since the beds were made. Maybe even an employee. Lol

I was thinking the same thing.

Anyways -
We just came back from Cabana Bay at Universal and we never used the second bed. On checkout day we ran back to the room before 11am to change into bathing suits. They had already stripped everything off the bed we clearly used, but the second bed was still made and untouched. How did they know that we hadn't slept in the second bed? They didn't know...and more than likely didn't change the sheets for the next guest. Gross

 

[Mackenzie Click-Mickelson]

Her first comment was a vent. Most of the OP's other comments about POR were in response to others telling her she should be happy to be put in a moderate or asking why does she expect more. She wanted to contact Guest Relations about the condom and the condition of the Pop room.

If you quote a later response, it appears she has accepted POR and wants to move on and have a good vacation.

Well once you write something...

Posters are well within their rights to post on regardless of the OP deciding it's best to move on and have a good vacation.

Still doesn't negate that to the OP some of her frustration/irritation/annoyance/anger may have been prevented by open communication. As I mentioned earlier the OP didn't have to post their story, even as cathartic as it may be, they could have just asked for the contact info. Appearantly the contact info is only what the OP came on the DIS to get in the first place as it was recommended to her on her FB page. Then they got upset that others were responding in certain ways to her story and her comments that she voluntarily chose to share even though her main goal was just to get contact info.

 

[DebbieB]

Soneone stated earlier that it looked like a quickie situation. I'm thinking that since the beds were made did someone sneak in and have that quickie. Or did an employee borrow the room??

I wonder if an employee left it that way on purpose, maybe they had a grievance. They should be able to trace who entered the room and when.

 

[Westcoastwild]

I wonder if an employee left it that way on purpose, maybe they had a grievance. They should be able to trace who entered the room and when.

First of all. If they can trace card access, no employee is going to "borrow" a room to have sex in. I mean, as long as they are using their card. If they aren't using their card, tracing would be pretty useless.

Second of all, I could see the condom getting left that way, but not the standing water or underwear. No one is going to have a quickie on company property and then walk out without their underwear. If fact, if anything, they're going to leave that room cleaner than they found it. If it was a grievance, they could have (and would have) done something more than that. That's just standard guest grossness.

I don't buy the employee quickie idea at all.

What it sounds like to me is a room that was checked out of that day. Maybe a late check out. Housekeeper never got around to making it up. Maybe front desk thought it was made up because there was a software error, or maybe front desk assigned "503" on accident when they meant to assign "305".

 

[lampshadehead]

I want to know what killed that bug

 

[Westcoastwild]

Well once you write something...

Posters are well within their rights to post on regardless of the OP deciding it's best to move on and have a good vacation.

Still doesn't negate that to the OP some of her frustration/irritation/annoyance/anger may have been prevented by open communication. As I mentioned earlier the OP didn't have to post their story, even as cathartic as it may be, they could have just asked for the contact info. Appearantly the contact info is only what the OP came on the DIS to get in the first place as it was recommended to her on her FB page. Then they got upset that others were responding in certain ways to her story and her comments that she voluntarily chose to share even though her main goal was just to get contact info.

Yes. And she shared a lot of info, clearly expecting sympathy.

I don't know. The condom is super disgusting but I just can't muster up much sympathy for someone who refuses to be proactive and also complains about nonissues, like the taxi. This is like the people who return a faulty product, want reimbursed, and then want a new and more expensive product on the house because of their "trauma" and THEN tell you that they will never shop at your store again because they are emotionally scarred for life. Customer service has made me cynical. We've all experienced gross hotel rooms. They don't scar you for life, and even if unsanitary, they rarely cause serious illness either.

 

[Westcoastwild]

I want to know what killed that bug

He begged his fellow bugs to put him out of his misery after he realized he had touched those underwear (obviously)

 

[ErinsMommy]

So if I'm being moved to another resort and even another room at the current resort and being close to transportation was important to me then you bet your butt I'm going to be mentioning this and asking if the new room is close to transportation.
She was mad they put her in the back of the resort..that is something one probably would have wanted to know before committing to being moved if being in the back was one of the last things you wanted..because again you booked a specific category wanting to be close to transportation.

 

[ErinsMommy]

Am I the only one wondering how the OP was going to fit into a value room with 4 people and 10 bags of luggage? Where was all of that going to go????

I thought there were 5? 3 kids/mom/dad?

 

[Mackenzie Click-Mickelson]

Yes. And she shared a lot of info, clearly expecting sympathy.

I don't know. The condom is super disgusting but I just can't muster up much sympathy for someone who refuses to be proactive and also complains about nonissues, like the taxi. This is like the people who return a faulty product, want reimbursed, and then want a new and more expensive product on the house because of their "trauma" and THEN tell you that they will never shop at your store again because they are emotionally scarred for life. Customer service has made me cynical. We've all experienced gross hotel rooms. They don't scar you for life, and even if unsanitary, they rarely cause serious illness either.

And I do think some sympathy is deserved obviously. But it doesn't mean I don't have other questions regarding the whole thing or that I'm solely on the OP's side.

 

[Mackenzie Click-Mickelson]

I thought there were 5? 3 kids/mom/dad?

Yes I do believe there was mom,dad, and three kids.

I don't know for sure but is POP up to 4 people plus 1 child under 3 in a crib?

She also said in her OP that she had 9 suitcases but that later changed to 10. However, given that we know the first post was when she was most upset the number of suitcases is a minor detail.

The number of individuals in that room alone would make for tight quarters much less 9 or 10 suitcases that's for sure.