I stayed at BCV for one night (had always wanted to stay there, and that's the longest I could get - I was moving from GF to SSR - so it was a nice transition).
The biggest complain I had was the carpet - it was beyond gross on the first floor. It looked so covered in dirt and grime that it was beyond cleaning.
The furniture was in OK shape - a little dinged and banged, but not too bad.
The bedspreads are horribly ugly!
The main lobby elevators in the villas were down the entire time I was there. I had to lug my bags up the stairs which wasn't so much fun - you would have through that the cast member would have directed guest with bags to the other elevator instead of he stairs.... but anyway.
As long as they replace those HORRIBLE wicker style chairs in the room, all will be well - those chairs are awful and so uncomfortable!
Moving on....
There are so many factors that go in to resort maintenance that can't even begin to be imagined.
The cost of mass renovation and refurbishment is astronomical.
HOWEVER, Disney Vacation Club has the HIGHEST buy in cost, AND the highest yearly dues in the industry.
To have high expectations in terms of maintenance, service, and overall resort conditions isn't out of the question.
While I totally agree that if you want hotel quality each and every stay,
DVC isn't the best fit for your needs/wants.... I also don't want to pay and pay and pay dues to see the resorts constantly drop in quality, comfort, and value.
If I owned points at OKW and it was my home resort I would be beyond angry about the renovations there.
We stayed in a 1BR less than 2 months after all of the renovations had been completed and the stick down wood-look vinyl tile that was installed was already starting to peel up from the floor in several areas. It is too rigid to stick over uneven spots or bumps in the subfloor. It is too soft on the surface to be long lasting - they will almost definitely have to replace it within 3-5 years, it just isn't a quality product.
The soft good refurb at VWL was a good move - nothing was too terrible.
The changes made in the recent soft good renovation at Saratoga Springs move that resort from rejects from Grandma's attic, to a modern resort.
I like the shift to the darker color palette.