Concierge service is a hightened level of service provided by the rosort at a premium. The services vary from resort to resort but in general the guest can call the Concierge desk and have tickets,PS's strollers and such taken care of by the CM's. The lounges provide continental breakfasts and snacks thru the day. Some provide late night snacks and cordials. They also have turndouwn service and robes and slippers in your room for use during your stay.