Just back from split stay at CR CL/Yacht Club CL. Had a great time....and a few observations.
Glad I didn't rely on the IPO to make any reservations for me. They were absolutely no help at all. Tried to book a tour and dining reservations, with no response. I only sent emails, maybe calling would have been more effective. Don't know. But didn't feel like I got any value out of that service.
CR CL....very convenient. The lounge was only a few doors down from our room. They kept the sodas available all day. Beer was available all evening. So happy to see Yingling (I know I didn't spell that right.). Soem staff was better than others. Although I asked if there was any way we could get some orange fanta (it's in the fridge at the contempo), and weren't even so much as given a "we'll see if we can". It was a flat out "We don't have that." So a little disappointed in that. The food offerings were Ok. Some days better than others. I did notice a rotten orange in the fruit bin for over two days. I'm not trying to be overly critical, as we did have a good time. We were given a full six pack of soda to keep in our room. The staff was helpful in booking a reservation at the sandcastle club, and pulled up our other reservations. It was really nice having someone to help us just down the hall, instead of having to trek all the way down to the first floor, that is for sure. I will comment on mousekeeping though. I will say I was NOT impressed! We came back after three every day to not have our room cleaned yet. With the one exception to the day DH asked the CMs if they could put the request in to have the room cleaned before 2. Turn down service was practically non-existant. We had them knock on our door at 10 one night for turn down!
The size of the Atrium Club lounge was good. We never had a problem finding a place to sit, although we did take our stuff back to our rooms most times. Sitting out on our balcony, watching Wishes and eating dessert was just fabulous!!
The Yacht Club CL was good. I think I liked the food selections here better. They only kept the beer out during evening appetizers. They also closed the serving area immediately before they set up for each meal time. There was also no place to clean up your own plates, etc. So the staff cleaned up after us. That felt a little weird to me, I would have rather had someplace to put my trash. I will also note, at the CR, the CMs at the desk are the same ones that take care of the food. Not so at the Yacht Club. There are separate staffs. The Concierge staff were friendly enough, although I will say that many, many times when we came up to the lounge, they were all engaged in their own personal conversations. Friendly enough, and I was helped whenever I needed it. I think this lounge was busier than at the CR, but I'm not sure how many more rooms it serves. Our room was on the 4th floor, and the lounge is on the fifth, so it was somewhat of a walk to get to the lounge. So the staff gladly gave me a tray or a bag to take what I needed back to the room, to save trips..
For us, the cost difference between our waterview room, and the Cl for three days was only $100. Worth it for that, but not sure I would pay full price for Club Level. But fun to see how the other half lives!