Concert ticket rant

EACarlson

DIS Veteran
Joined
Jan 27, 2019
Messages
5,208
Just bought tickets to bring my 9 year old to his first concert. Imagine Dragons and Macklemore. Tickets didn't look too bad at $39.50 a piece, until I got to the checkout page and the total was $190. $18.85 in fees for each ticket and then another 3.50 "Order fee." I thought things had gotten better in the 30 years since Pearl Jam sued Ticketmaster over their fees. Guess I need to go back to indie shows and not mainstream.
 
I don't know how Ticketmaster doesn't meet the definition of monopoly, particularly since they gobbled up StubHub and now get a cut of the scalping market too. But the fees on Broadway tickets put them to shame - DD13 really wanted to see Six when we're in NYC next month, and the fees on those tickets were $60 each. Granted, that's smaller as a percentage than TM charges for most of the concerts we go to, because I'd never spend as much for concert tix as for Broadway, but the absolute number is still disgusting.
 

This is a great recent video about that:


FWIW indie shows won't protect you from fees. It's all where artists have their tickets being sold through and where they can be legally sold on (like stubhub, etc as a resell).
I've never paid 40+% of a ticket's face value in fees at an indie show. I either pick them up at the box office or use the venue's site where I might pay 10% in fees. I was at a show in 2019 where I bought the tix direct from the artist and paid 3%. I wouldn't even care so much about it if you told me price upfront. If you told me tickets to this show were going to be $66, I'd probably still buy them. But much like the wonderful "Resort Fees" at hotels and the "Service Charge" that many restaurants are charging it's the opaque nature that offends me.
 
I think a $10 to $15 fee per ticket is reasonable for services like Ticketmaster or StubHub, even for cheapie $25 nosebleed seats. Anything above that, such as a percentage based on face value (i.e. $15 for a $50 seat but $30 for a $100 seat) is ridiculous.

Many venue box offices are Ticketmaster locations these days and fees are charged there too.
 
/
Oh, and in a way, I lament the discontinuation of paper tickets. I liked to save them as souvenirs. It’s just not the same even if you can print at home on a sheet of paper.

I suppose you can save electronic tickets on your phone, but what fun is that?
 
I think a $10 to $15 fee per ticket is reasonable for services like Ticketmaster or StubHub, even for cheapie $25 nosebleed seats. Anything above that, such as a percentage based on face value (i.e. $15 for a $50 seat but $30 for a $100 seat) is ridiculous.

Many venue box offices are Ticketmaster locations these days and fees are charged there too.
Why is that amount reasonable? What happens behind the scenes and who gets what cut is a completely different and irrelevant question. I agree to pay an amount for an item, now the place that I'm buying it from, the only place selling the item, tells me that I have to pay more. I don't think it's unreasonable to ask that when you offer to sell me something you then sell it to me for that price. This is the definition of bait and switch, and would be illegal if you sold a product this way in WI.
 
I've never paid 40+% of a ticket's face value in fees at an indie show. I either pick them up at the box office or use the venue's site where I might pay 10% in fees. I was at a show in 2019 where I bought the tix direct from the artist and paid 3%. I wouldn't even care so much about it if you told me price upfront. If you told me tickets to this show were going to be $66, I'd probably still buy them. But much like the wonderful "Resort Fees" at hotels and the "Service Charge" that many restaurants are charging it's the opaque nature that offends me.
I'm just saying the virtue of something being indie doesn't mean fee won't rack up, being mainstream isn't the issue.
 
Why is that amount reasonable? What happens behind the scenes and who gets what cut is a completely different and irrelevant question. I agree to pay an amount for an item, now the place that I'm buying it from, the only place selling the item, tells me that I have to pay more. I don't think it's unreasonable to ask that when you offer to sell me something you then sell it to me for that price. This is the definition of bait and switch, and would be illegal if you sold a product this way in WI.
What you want and I don't disagree with is for the law like airlines have about transparency in prices but for many people, and what I thought your original issue was about, it was the large fees that can be charged on tickets and the general cost of them (which can be stupid high which is why I posted the video).
 
Why is that amount reasonable? What happens behind the scenes and who gets what cut is a completely different and irrelevant question. I agree to pay an amount for an item, now the place that I'm buying it from, the only place selling the item, tells me that I have to pay more. I don't think it's unreasonable to ask that when you offer to sell me something you then sell it to me for that price. This is the definition of bait and switch, and would be illegal if you sold a product this way in WI.

Well, Ticketmaster and others do provide a service and convenience, so I believe they’re entitled to add a fee above face value.

But maybe they should present an “all in” price when searching for tickets, just like airlines are required to do.
 
What you want and I don't disagree with is for the law like airlines have about transparency in prices but for many people, and what I thought your original issue was about, it was the large fees that can be charged on tickets and the general cost of them (which can be stupid high which is why I posted the video).
I take issue with the deceptive nature of the fees. Same as I do with Resort fees at hotels. Charge whatever you want for your product, show, whatever, but when I ask you how much it is, tell me how much it is. I personally feel the amount of the fees is egregious for the cost of providing the service but when you have an effective monopoly you can do that. I took issue with it 30 years ago when I started going to concerts, but at least then it was a $3.95 convenience charge for not going to the box office and a $1.95 "phone transaction fee" on $40 tickets, not $18 in Miscellaneous fees on a $40 ticket.
Well, Ticketmaster and others do provide a service and convenience, so I believe they’re entitled to add a fee above face value.

But maybe they should present an “all in” price when searching for tickets, just like airlines are required to do.

Why are they entitled to a fee above face value when they are the only place you can get the tickets? If there is no option to get the tickets at "face" value, shouldn't the "face" itself be changed to what you can get them for? I'm purchasing these tickets directly from the venue, which is itself owned by Ticketmaster, they get to add on a fee for providing "a service and convenience" to themselves?
 
That’s the same price that I paid for Paul McCartneys upcoming tour. Figured $200 in the nosebleeds would probably be the cheapest I ever get to see him but it’s worth it.

I agree it’s ridiculous. I’d rather they just show the total upfront per ticket rather than lure you in with false cheap prices.
 
I don't want to be one of those people, but why go then? Just like everything in life (including WDW) the only way to stop companies from doing this is via not giving them your business. If people would do that en masse the fee's would drop. If you hand over your card anyways of course things will only get worse.

Concerts are not vital to survival like food and Disney.
 
I agree the box offices at venues should NOT be charging above face value. They should use their own employees and not subcontract it out to TM or other services.
 
I don't want to be one of those people, but why go then? Just like everything in life (including WDW) the only way to stop companies from doing this is via not giving them your business. If people would do that en masse the fee's would drop. If you hand over your card anyways of course things will only get worse.
I would like to see the show, and my son is very excited to see Imagine Dragons. There have been events where I've looked at the tickets, decided to go and then changed my mind when I saw how much the actual fees were.
People won't do anything en masse. No matter how worthy the cause there would be a sizable percentage that wouldn't do it just because someone else is.
I agree the box offices at venues should NOT be charging above face value. They should use their own employees and not subcontract it out to TM or other services.
To me that's the worst part, the venue and the promoter of this show are both Ticketmaster.
 
While we're at it, lets fix the rental car fees too. In my opinion, they are a lot worse.
How so? You feel the government imposed taxes should be included in the daily rate? Whenever I book with Autoslash, I'm shown the daily rate the company is charging and the total price I'm going to be charged.
 
I take issue with the deceptive nature of the fees. Same as I do with Resort fees at hotels. Charge whatever you want for your product, show, whatever, but when I ask you how much it is, tell me how much it is. I personally feel the amount of the fees is egregious for the cost of providing the service but when you have an effective monopoly you can do that. I took issue with it 30 years ago when I started going to concerts, but at least then it was a $3.95 convenience charge for not going to the box office and a $1.95 "phone transaction fee" on $40 tickets, not $18 in Miscellaneous fees on a $40 ticket.
Right so you want a law like the airlines do where they have to show you the price up front. I don't disagree, I'd love for it to be on hotels too. Just saying I didn't originally get that was the bigger issue to you. I thought you were talking about just the fact that there can be ridiculous fees in general. Most of us don't want to pay them especially when they are so high even if they are bundled into the price. I myself dislike resort fees just based on principle.
 

PixFuture Display Ad Tag












Receive up to $1,000 in Onboard Credit and a Gift Basket!
That’s right — when you book your Disney Cruise with Dreams Unlimited Travel, you’ll receive incredible shipboard credits to spend during your vacation!
CLICK HERE














DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Back
Top