Complaining to DLP - update on #20

[sheryl_loves_disney]

This makes me very sad.

They just do not care. I wish everyone the best luck and hope we all hear something soon.

 

[tinks_1989]

cap'njack complained and waited 7 weeks and never even had a sorry i have worked in companies before and i was told never say sorry even if you poke them in the eye dont say sorry

sorry means you were in the wrong and i know you wouldnt but people can sue on sorry

but yes i totaly agree its disgusting

 

[tennisfan]

I have just had a reply to my email complaint to DLP. All it says it that the refund is in my account, but I have just checked the online banking and it's not - surprise, surprise!!!

I have sent them another stinking email saying I am disgusted that there isn't even an apology for their mistake in the first place.

Aaarrrgghhh, I am sooooo mad at Disney. . There is no way I am giving them my money next year which is such a shame as once you are there the Parks are wonderful.

The refund might not show instantly in your account. That will be the banks fault. I hope it shows soon.

 

[thelittlemermaid83]

Usually it takes 3-5 days for a refund to show up in your account.