I’d say that they are making an effort to remind owners that
DVC is for personal use, using the words family and friends to help support that message, and when renting comes up only using it in relation to them.
You could always rent to family and frriends but what they appear to want is for people to draw the conclusion that it’s only family and friends and you can no longer rent to others.
If renting to someone you don’t know is no longer allowed, due to a rule change, then the CM should have been able to answer that question when directly asked.
And she could not… because DVC hasn’t officially made it a new rule.
I feel bad for them though because they are following scripts given to them for how to answer.