Has anyone tried the breakfast buffet here recently? We just booked and I'm wondering if we should eat here or pay a few extra dollars and go somewhere different.
We were there last week. We also stayed there last year. Based on our recent experience, I would go somewhere else. Last year, the buffet was really good, but this time, we noticed a big difference. The line was long, but moved pretty quickly. All they do is seat you. You get your own drinks, etc.
There was NO section of pastries and donuts as it was last year. They were out of french toast sticks the whole time we were having breakfast (that's a big thing we like). I even asked a worker if they were going to replenish them, but they never did while we were there. The waffle maker section was constantly running out of the batter, with people waiting. They only offer apple juice and orange juice to drink. I prefer soda or tea, but they didn't have it. They didn't have any bacon on the buffet. So the main breakfast items that we eat, were not even there, so I felt like I wasted money on it. Luckily I had a buy one get one free coupon for the buffet.
When I got the bill, I was looking over it, and at the bottom, it said "gratuity added and is based on a full buffet".
So I'm wondering why a gratuity when they didn't even do anything except seat us. We had to get our own drinks, silverware, etc. Also it was not a FULL buffet. I don't remember the exact tip amount, but on the receipt, it had that you can adjust the tip amount at the register if you wanted to.
So at the register, I told the cashier that I wanted her to take the tip off because the buffet was not full. She kinda had an attitude, but did it anyway. Another lady (manager, maybe) then came over & asked if I was taking the tip off & I said yes and there was no pastry section. She said they rotate the pastry section and only have it certain days.
If it was advertised, I would expect it to be there. I'm just glad I had the coupon, so the total was only about $9.
I'm going to write a review on the overall hotel experience soon.