I am just going to say that I think folks should try universal before knocking it. IMHO over the past 10 years or so Disney has been going down in quality and USF has been going up.
I love Disney World, went there in 1972 when I was four, went to grad night there, got engaged there, got married there, concieved a child there. Pushed my kids in strollers all over the place. We've been DVC members for about 11 years, and nothing could take me away from our points at vwl, bcv and kidani. I've had so many wonderful times there. I've stayed in every deluxe multiple times, every moderate, one of the all stars and the cars section at the animation suites. I love fort wilderness. Heck I've stayed at every
disneyland hotel and tokyo disney for that matter.
But here's the truth. I would rather stay at one of my three dvcs than anywhere on this planet. Because I love the dvc style and these places are special to me. But if I was going to stay in a *hotel* I would rather stay at the hardrock hotel than any Disney World hotel. If I had a friend that was a casual vister that is what I would tell them.
Here is why, as of this moment in 2013:
1. HRH rooms feel more comfortable than Disney ones.
2. HRH comes with front of the line access. You can't touch that at disney world.
3. Disney transportation is a pain. The best resort, to me, for transportation is BCV because you can walk to epcot and boat/walk to studios. The car is easy to get to drive to DAK, because that is a lot better than waiting on a bus to DAK. I'd still bus to MK though. That's the best you can do at Disney. If you stayed at BCV and went to universal, you'd be able to walk/boat to 2 parks, drive to three, and bus to one. If you stay at HHR, you'd be able to walk/boat to 2 parks and drive to four. When you put in the front of the line access, it is no contest. Oh, and every where you have to drive to legoland and seaworld anyway. You can't compare busses to boats.
4, The best disney pool is hands down SAB. No question. HRH pool does not match SAB, but it is even with Kidani and superior to every other WDW pool. They have live music, lots of fun, better quailty beer and better service.
5. Food. There are a few restaurants I still love at WDW, but the quality has went so downhill that USF is better. USF counter service is better than WDW counter service. Our kids have had a lot of fun racing coconuts at 'Ohana, but they've also had a lot of fun making pizzas at the kitchen and playing in the kids rooms. Character meals are a LOT more laid back at the USF restaurants. You get a lot more QT there. There's also the Palm, Tchoup Tchoup etc., that can compete with Artist Point, etc. (actually, I think that since the chef from Coral Reef came to AP that the food has been too busy, but it I know it ebs and flows), anyway, my point is that food at Disney has been in decline and it has been getting better at USF.
6. I feel like the service is better at HRH. Wilderness Lodge and maybe the contemporary are really only the Disney hotels that feel as "intimate" as the HRH - I know they are all large. The polly and BCV also have good service, but mostly it feels like an assembly line at disney resorts. I've only stayed at GF once but it wasn't great and the three times I've stayed at HRH have all been superior.
7. Theming landscaping are at least equal and usually better at HRH.
8. City walk is superior to downtown disney. I still miss the adventurer's club but if you want to go to a tourist restaurant than city walk is the better pick.
In summation, if I had a friend that wasn't a central florida regular that wanted to go down and spend a week taking their kids to the parks I would hands down suggest to them to stay at HRH.
Also, FYI, this is what my five-year-old daughter said:
"Do you want to go do Belle's show again next time?"
"No."
"Do you want to go ride ET?"
"YES!"
"Do you want to go ride the Little Mermaid again?"
"yeah"
"Do you want to go ride the Cat in the Hat?"
"OH yeah!"
FWIW, she doesn't like to ride POTC and HM b/c they freak her out, and two weeks ago she was just one finger length two short to ride BTMR, but she made it on to star tours, so she's never riddent Space or Splash, BTMR. She has ridden all the rides in Seuss Landing, Pteranadon Flyers, Hagrid's Hippogriff, ET, curious george playground area which is awesome, etc., and she is hoping she will be tall enough in a couple of weeks (really, it was just a finger!) to ride spider man. So honestly for younger kids I don't think there is a great advantage to attractions really.
My heart likes disney world more, and my heart is growing to like USF more and more as I see my kids have fun there.