Closing Time!!

Regarding membership cards -- she was under the impression that post 4/4 members will still get the same looking membership card -- but it will be coded such that the system knows the membership was due to resale post 4/4.

Gosh, I hope this is the case. There was just something really off-putting to me when they announced new resale buyers would not get membership cards. Just the pettiness of it. I so hope post 4/4 people do indeed get a member card.
 
She did mention that one of the reasons they do all this by snail mail is b/c it gives their system enough time to actually transfer the points to the new account by the time the packet shows up at your front door.

Regarding membership cards -- she was under the impression that post 4/4 members will still get the same looking membership card -- but it will be coded such that the system knows the membership was due to resale post 4/4.

The "snail mail" excuse is a lie. The other, we'll just have to wait and see. I'm not sure what "coded" means since it's just a plain plastic card, unless that just means something else a CM would have to manually verify by checking an extra notation or something. (No chance for confusion there... oh, no...:rolleyes1)
 
The "snail mail" excuse is a lie. The other, we'll just have to wait and see. I'm not sure what "coded" means since it's just a plain plastic card, unless that just means something else a CM would have to manually verify by checking an extra notation or something. (No chance for confusion there... oh, no...:rolleyes1)
It's not a swipe card? I just assumed it was.
 

We're now 0 for 2 calling Membership Services to get our membership number. The CM actually asked if we bought resale and, if so, we'd just have to wait it out for the packet to arrive.

Closed 2 weeks ago today, so we'll continue to wait.
 
We're now 0 for 2 calling Membership Services to get our membership number. The CM actually asked if we bought resale and, if so, we'd just have to wait it out for the packet to arrive.

Closed 2 weeks ago today, so we'll continue to wait.

We are over three weeks and still no member packet/member number .. we did get an "you're in process" on monday.

so we wait....and wait...and stalk the mailman and wait...
 
We are over three weeks and still no member packet/member number .. we did get an "you're in process" on monday.

so we wait....and wait...and stalk the mailman and wait...

OK, glad to know we're in good company. I do realize that this is quite high on the list of first-world problems, but it really seems like this whole process could be easily streamlined.
 
OK, glad to know we're in good company. I do realize that this is quite high on the list of first-world problems, but it really seems like this whole process could be easily streamlined.

They have done that.... it's called "buying direct". :) There's not much incentive for DVD to have more than one person processing each step for resale transfers, so they just do everything in sequence without urgency.
 
I couldn't wait any longer....I called MS and asked them to check to see when it was mailed (I didn't ask for the number itself) and the CM said it was transferred Monday (7/18) and the letter should have gone out that day. I hope it's in tomorrow's mail... We go out if town Friday morning for a family wedding and I woukdn't love to have it before we go.


For those keeping track:
Submitted 5/6,
passed ROFR 5/28,
received closing docs 6/22
Returned with payment by overnight 6/23
Received "closed"email from title company & Recorded with Orange County 6/30
"Transferred" 7/18
Received welcome letter & member number ?????
 
We've also been unsuccessful in calling for our member number. I called yesterday and they typed in my name, put me on hold, and came back on the line and told me to expect my membership packet with member number sometime next week. Our contract closed 7/5 and our deed was recorded 7/6.
 
Booked our vacation last night! Didn't get the resort we wanted but it'll do. Polynesian here we come!

Our timeline:
4/29 offer made, accepted, sent to ROFR
5/20- passed ROFR
5/29 estoppel
6/14 Closing docs rec'd, funds returned over night
6/30 closed (sellers paperwork had to be redone), deed recorded same day
7/19 member number rec'd

:flower1::flower1:
 
We've also been unsuccessful in calling for our member number. I called yesterday and they typed in my name, put me on hold, and came back on the line and told me to expect my membership packet with member number sometime next week. Our contract closed 7/5 and our deed was recorded 7/6.

I waited about 2 weeks after closing and the deed was recorded before calling. Are you checking with member accounting (option 3)? I had to call 3 times, but was able to get our number through them. Member services got me no where. Once you have your number, then go back to member services to get your club number and activation code to get you online.

Good luck. I didn't get our number in the mail until about a month after a called and had our number.
 
I am already a member but purchase same resort but different use year. My question is will I see on my site when they load it or do I still have to call. Thanks
 
We've also been unsuccessful in calling for our member number. I called yesterday and they typed in my name, put me on hold, and came back on the line and told me to expect my membership packet with member number sometime next week. Our contract closed 7/5 and our deed was recorded 7/6.

We're one day behind you on the timeline (closed 7/6 and deed was recorded 7/7) so hopefully we'll both get news next week. :thumbsup2
 
I am already a member but purchase same resort but different use year. My question is will I see on my site when they load it or do I still have to call. Thanks

We're in the same boat (except different UY and resort)... I've asked and been told be a few different people that they add it to your member dashboard. First the membership number appears and then the points are loaded within the next hours/ days.
(We closed and our deed was recorded on 7/7, and it's not showing up yet... so it's at least a 2 week wait. :) )
 
Booked our vacation last night! Didn't get the resort we wanted but it'll do. Polynesian here we come!

Our timeline:
4/29 offer made, accepted, sent to ROFR
5/20- passed ROFR
5/29 estoppel
6/14 Closing docs rec'd, funds returned over night
6/30 closed (sellers paperwork had to be redone), deed recorded same day
7/19 member number rec'd

:flower1::flower1:
congrats
 
I was told that my number is in the mail... Hopefully today so I can stop checking my inbox ?
 
We're in the same boat (except different UY and resort)... I've asked and been told be a few different people that they add it to your member dashboard. First the membership number appears and then the points are loaded within the next hours/ days.
(We closed and our deed was recorded on 7/7, and it's not showing up yet... so it's at least a 2 week wait. :) )
Thank you.
 
















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