Closing Time!!

[hurt817]

On the phone waiting
Which dept did you speak with is it member accounting?
They did not see me in the system
Said I'll get the number by mail

YES - MEMBER ACCOUNTING WAS WHO I SPOKE WITH. I'D KEEP TRYING DAILY. THEY ORIGINALLY TOLD ME THAT TOO.

 

[lmkoons]

I too am calling Member Accounting every day, in hopes of getting my membership number. My deed was recorded 5/4. It's strange how some of the reps swear that it's against policy to give out the number over the phone, and others will just immediately check for you. Tuesday, I got a rep to check for me on the first try. Yesterday, I had to call back 5 times until I got someone who was willing to check. And today, the very first person checked for me. I don't understand why they can't all just check. What is the big deal, as long as they've verified that I am who I say I am?

 

[LISRAREF]

When you call after the sale is transferred, how did they verify who you are? My resale only ever used my email, address, and phone number... It's not like they ever had my social to use that. My broker told me they will verify my identity and then will give me my authentication code for the website to create the account.

 

[lmkoons]

When you call after the sale is transferred, how did they verify who you are? My resale only ever used my email, address, and phone number... It's not like they ever had my social to use that. My broker told me they will verify my identity and then will give me my authentication code for the website to create the account.

So far, they've only asked for my name and then said they didn't see me in their system. I had assumed if they actually found me in the system, they'd ask for additional info like SSN. Though, you're right, my SSN isn't anywhere on our contract either. So I'm not sure why others were being asked for that.

 

[npmadsen]

Just got my magnets and point chart booklet so will hound them tomorrow I must be in the system

 

[Meandnevaeh]

Just got my magnets and point chart booklet so will hound them tomorrow I must be in the system

I recieved my member number in the mail two days after the member packet, they wouldn't give it to me over the phone, but she did confirm for me that the number had indeed been mailed, and yep, 2 days later I had it, I'm sure it had already been in the post when I called. I didn't want to keep calling everyday, so I was patient enough to wait. Just know that there's a good chance you will have the number in the mail within a day or two

 

[hurt817]

I think the only reason they had my SSN was we originally purchased Direct but cancelled in the 10 day period to buy resale.

 

[YoSteph]

UPDATE (also posted in Estoppel thread): YoSteph: SSR Sept UY 0/2016, 150/2017...Sent 2/22, Passed ROFR 3/18, Closing Documents 4/13.
Funds and paperwork Sent 4/14. Notification that signed contracts (buyer & seller), funds received, sale officially 'Closed' and sent to OCC 4/20. Deed recorded according to OCC website 4/25.

Membership pack with Magnets and Points per Resort 5/7 (Priority Mail from Georgia). Member # (by mail) arrived 5/9 (dated 5/3). Called for Tech Assistance for Activation Codes and DW & I now have online access. Now the wait for Physical Membership ID Cards.

FYI: My 'Digital Card' has a Blue Background with the DVC Logo watermarked in Silver and says I've been a member since 2006. I'm hoping this is the 'perks grandfathered' version of a digital card.

When I called MS, the automated system asked for last 4 of my SSN. I skipped that step and they just verified all of the info I had given via the email purchase process. When we bought direct (rescinded within 10 day window) we were told SSN wasn't needed unless applying for financing.

 

[npmadsen]

My number came today
I booked my first trip very excited

 

[MommyBell08]

Deed Recorded 5/9

*UPDATE: Called today and used "Option one, Member Services" I GOT MY MEMBER NUMBER AND CLUB ID! I was able to book 10 nights in SEPTEMBER AT VWL! The cast member told me to call back to get my activation code for the website as it wasn't assigned yet. She said they would have it soon. She was so nice!

 

[LISRAREF]

Deed is recorded!

Passed ROFR 4/13
Closing docs received 5/6
Closing docs sent 5/7
Closed 5/10
Deed recorded 5/11
Membership number....waiting

 

[Meandnevaeh]

Well, I recieved an actual membership card in the mail today, so I guess that whole thing about April 4th restrictions, grandfathered in, not grandfathered in, then grandfathered in, and the whole in limbo feeling I have had since starting this process, the card came today.!!!

 

[bonmarie_123]

Well, I recieved an actual membership card in the mail today, so I guess that whole thing about April 4th restrictions, grandfathered in, not grandfathered in, then grandfathered in, and the whole in limbo feeling I have had since starting this process, the card came today.!!!

How long after receiving your member number did your card come in the mail? Recieved our member number yesterday (yay!) and just wondering when an actual card may show up....

 

[Meandnevaeh]

How long after receiving your member number did your card come in the mail? Recieved our member number yesterday (yay!) and just wondering when an actual card may show up....

It was exactly 2 weeks

 

[Meandnevaeh]

It was exactly 2 weeks

But I did request to have one sent to me, even though when I had attempted to call to get my number over the phone the lady told me that I would be recieving 3 mailings, one with welcome packet and one with member number-both of which had already been mailed out(she wouldn't give me the number), and then in a few weeks(she said) they would mail out cards. Well two days later came the member number letter in the mail, I logged in and there's a spot to request new cards, that's what I did, so I'm not sure if it came because I requested or if it is the one the were going to send

 

[bonmarie_123]

But I did request to have one sent to me, even though when I had attempted to call to get my number over the phone the lady told me that I would be recieving 3 mailings, one with welcome packet and one with member number-both of which had already been mailed out(she wouldn't give me the number), and then in a few weeks(she said) they would mail out cards. Well two days later came the member number letter in the mail, I logged in and there's a spot to request new cards, that's what I did, so I'm not sure if it came because I requested or if it is the one the were going to send

Great! Thanks for the info -- I will do the same just in case! I need that card to upgrade to the gold annual pass on our trip in November

 

[gr8tdame]

Deed was recorded May 10
Called member services today and am still not in the system.
Will try again tomorrow.

 

[lmkoons]

lmkoons---$80-$14,552-160-AKL-DEC-138/2015, 160/2016, 160/2017

Offer sent 12/31
Court approval (bankruptcy listing) 2/16
Sent for ROFR 2/23
Passed ROFR 3/16
Received and returned closing docs 4/11
Closed 5/2
Deed recorded 5/4

Still waiting on my membership number. Been calling every day and they say I'm still not in the system. Reached out to my title company yesterday, since it's been so long. They swear my documents have been sent to DVD but are reaching out to their contact at DVD for confirmation. It's been over 24 hours and I still haven't heard anything. Kind of annoyed with our broker, who told us this bankruptcy listing would take a month longer than normal resales. Looking at others' timelines on here, ours has taken much longer than that.

 

[Disneyaddict16]

Deed Recorded 5/9
Called Member Services Option 1 and received my Membership Number today! Booked a 1 bedroom Villa for 2 nights before our cruise the end of September ! We are so excited!

 

[dpjl]

deed recorded 4/27, went out of town so thought for sure I'd have something in the mail by now. Guess I'll be calling tomorrow I need to bank points before the end of May