allison plevrakis
Mouseketeer
- Joined
- Apr 22, 2015
- Messages
- 129
Based on the posts of others, I would stick to option 3 and then 4, I think maybe you just got an employee who was unwilling to help. Today marks 124 days for us, or 17.5 weeks : ( Anybody out there that closed in June and have a membership #?Did you call 407-566-3800 option 3, option 4? I just tried and they said, "this department does not have that information, you have to speak to Member Services". I was then transferred but the wait time is 30 minutes. I'm on 11 business days since being recorded and still nothing! Ugh!

but no number yet
The gentleman we spoke to said our points aren't loaded yet and our letter was going out today and we should receive it in 2 days- much better than the "helpful" woman on Friday who said they don't have any information and we have to wait 4 weeks for a letter
We will try calling again later today. Fingers crossed!