Check your National Reservations!

[ctdisneyfamily]

I was checking my National reservations when I noticed they jumped up in price about $30 for a 10 day renatl
in November.

I sent and email explaining my original quote (yada yada yada)

The did make the correction and faxed me back a new reservations sheet.

What the did mention in their email was:

Uortunately, we had a problem with our reservation system as
far as the discount amount is concern and our website will not show the
correct rate

Just though you should know

 

[Beverly Lynn]

yes this has been posted several times. thought they would have fixed it by now. whenever you make a ressie with them its best to print it out and keep that copy. if you go to check it afterwards it will show higher.

 

[Toby'sFriend]

Well - it's definately not fixed as of this week. I noticed that my price had jumped up and I emailed Customer Service. I got one email back in about a 1/2 hour that said my original quote would be honored....and then I got a second email about 30 seconds later from a different Customer Service person that said that if my rate had changed it must have been my fault and I must have made some kind of change on the dates or car type (I hadn't) and I would have to live with it.

Needless to say - I printed out that first email and stuck it with my printed out reservation. I hope I don't have any problems.

 

[beattyfamily]

If you want to see if rates have gone up or down do it by getting a NEW quote! Do not go in to your current reservation to check on it. It will go up! I learned that the hard way way back in February!

Repeat: DO NOT TOUCH your current reservation when checking rates, make a new quote to see if rates have gone down.

 

[Toby'sFriend]

That's very good advice. Thanks! I must admit I'm getting a little nervous about National and what my rate is going to be. My husband wants to go back to the towncar -- he likes letting someone else do the driving.

However in this case I wasn't checking rates -- I just viewed the reservation.

 

[GAIL HAYDEN]

Toby'sfriend,
Don't even do that. It, for whatever reason, bumps your rate up. If you want to check a ressie, please, make the phone call.
My rate remained the same (well up 3.00) as when I booked it, but, I only checked via the phone. I believe the reason it went up was because my dates changed. For a Bonneville at 116.(total) per week, I was not going to *itch about 3.00.