Changing a room discount reservation

carolynb

Mouseketeer
Joined
Jul 8, 2003
Messages
260
We have a room only reservation in December using the Enchanting Holidays room offer. We only wanted the room until Saturday but the offer only let us book until the Sunday. Are we able to change the reservation on line by changing the date? We have to be back on the Saturday because of family obligations. Thanks
 
We have a room only reservation in December using the Enchanting Holidays room offer. We only wanted the room until Saturday but the offer only let us book until the Sunday. Are we able to change the reservation on line by changing the date? We have to be back on the Saturday because of family obligations. Thanks

If it's not available for check out on Saturday, you won't be able to change the reservation without losing the discount. In the past, taking nights off wasn't an issue, but that changed a few years ago. In order to modify, the shorter stay must now be available as if it was a new reservation. With that said, sometimes guest services will adjust it for you while keeping the discount. Keep in mind that while guest services is usually accommodating, it's not always guaranteed they'll do these changes...but it never hurts to call and ask. Good luck!
 


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