Changed Resort Reservation Dates, Not Updated Yet

[GirlyVetTech]

On Friday I changed my resort reservation dates. I have three rooms. The CM and I went through each reservation number and she said she changed the dates and I paid the difference in cost.

I can see on my Disney Experience that the room I am staying in those dates are correct. But the dates of the two other rooms are still showing the old dates. Is there a way I can update this online?

I just don't understand why the room I am in updated the dates but not the other rooms. I changed them at the same time.

Thank you very much for any information!

 

[NeedMoreMickey]

Have you logged out of MDE? Don't know how much of updating MDE is done at/thru WDW but they have been a little busy. Most of our issues clear up with logging out and log back in

 

[GirlyVetTech]

Yes I have logged out and in many times in the past 3 days. Probably an embarrassing number of times.

 

[Wild4Walt]

Call. I had a similar experience a few weeks ago and the reservation had not been changed. Be on the safe side and give them a call.

 

[GirlyVetTech]

I will call in the morning. Just dreading the long wait. Thank you.

 

[Arianabtd]

I would try using an incognito window and see if it updates. One of my reservations didn't update before, but when I used an incognito window it had the changes.

 

[MaryLovesPoohBear]

Hmm, I moved ours and it showed up pretty quickly.

The only dates were gone and the new one there.

I would call first thing.

 

[ColoradoMom12]

Sometimes it takes a few days. I had to call once, and they put me through to tech support. It turned out they needed to refresh my reservations from their end.