Cell phone requirements for MDE?

[Klayfish]

Please bear with me, I am "smart phone stupid".

I haven't used MDE in about one year...our last trip ended July 4th 2016. I went to use it last night so I could link our tickets and get ready to start making FP+ next week. When I tried to open the app, it asked me to sign in. OK, no problem. Put my credentials in, and then it said the version of MDE I have is out of date. I clicked to install the update and it says "Your device isn't compatible with this version". I tried to fully uninstall MDE and go back to the Google play store to reinstall it and got the same message.

My phone is 2.5 years old. I don't know anything about smart phones, barely know how to use it. It's an HTC Desire, I know that much. So I guess it's a "droid"? It was free when I got it, came with the plan I signed up for, so I presume it was older technology even in 2014.

I presume I need to upgrade my phone? Anyone know what the minimum requirements for the MDE app are? I am not getting some $300+ phone, to me it's an utter waste of money. Will the most basic and cheapest smart phone of today run the app? I'm thinking something like this... https://www.cricketwireless.com/cell-phones/smartphones/zte-sonata-3.html

 

[MsThumper]

Does your phone have a browser to search the internet?

Use the MDE website instaed of the app:

https://disneyworld.disney.go.com/plan/my-disney-experience/

 

[yulilin3]

on the app store it says it requires an android 5.0 and up. I have MetroPCS so all my phones I've used are Androids, the current one, just got last week cost me $150 so it doesn't have to be expensive.

 

[yulilin3]

Does your phone have a browser to search the internet?

Use the MDE website instaed of the app:

https://disneyworld.disney.go.com/plan/my-disney-experience/

another good solution

 

[Klayfish]

Thanks. Hadn't thought of just using the website. Like I said, I'm smart phone stupid. I know how to check e-mail with it, know how to make a phone call, and know how to get to Google...I use that mostly for directions, because I've figured out how to talk to "OK Google" and tell it the address I want. Beyond that, I don't use any "smartphone" capabilities. No social media, I don't text, etc... If I replace this phone, it'll be with something under $50 at most.

I'll see if I can find an android 5.0. Even though my phone works just fine, after 2.5 years the battery is starting to lose capacity. I now have to charge it daily, where I used to be able to go 2-3 days.

 

[quandrea]

I use the website too. I had an iPhone with an early version of the mde app. I'm pretty sure something in the app basically destroyed my phone. I haven't trusted it since. Now we are headed down in October and I am considering adding the current app to my phone. A bit leery though.

 

[Mickey's Best Girl]

I also use the website and I have a newish iPhone.

I find the site more dependable than the app and a little (little) less glitchy. The app is pretty big on randomly closing on me these days.

I did create a shortcut to the site and added it to my home screen.

 

[Tink_83]

Have you tried to update your OS, maybe you can do that and avoid a new phone and using the website... I've linked to update instructions. Depending on the age of your phone you may or may not be able to update it though. Good luck!

http://www.htc.com/sea/support/htc-desire-626/howto/638092.html

 

[Klayfish]

Thanks all!! I just went ahead and ordered a new phone through Cricket. I ordered the one I linked to above, the ZTE phone. It runs Android 6.0 according to the website, so the app should work. For $30, including shipping and activation, money well spent. Having a new battery will be nice, so I won't have to worry about charging it all the time.