We stayed in a family suite, but it's basically 2 rooms with a connecting door. The rooms are huge! We had tons of space. They are clean, and we had no problems with housekeeping. The bathroom is just a bathroom, but the shower had good pressure. The walk to the parks is easy, and it's right next door to McDonalds (which my teen son loved). We walked to Mimi's Cafe (yummy), and stopped at Cold Stone Creamery on the way back from the parks one day. Also Denny's and Ihop are right there. So, lots of food options nearby.
They do not have free internet, and I was hoping to pick up McDonalds, but no luck. The internet is $10.00/24 hours, too much to be worth it to me.
check in was easy, and we actually had to stay an extra day in Flagstaff due to weather (we drove from Oklahoma), so I called and they moved my reservation back one day with no problem and no extra charges, so that pleased me. All in all, I liked it. It's not too fancy, but not a slum. I would stay there again in a heartbeat, assuming the price was in our budget. And, I never tried the continental breakfast, so I can't comment on that.