There are very solid, very definite facts here.
You can get the AAA discount on a ROOM-ONLY reservation no matter how you book. You can get the AAA ROOM-ONLY discount if you book directly through Disney, and even if you book through any travel agent.
However, if you want to get the AAA discount on a PACKAGE reservation, then you must book through AAA and only through AAA.
These are dead solid facts, not opinions.
Either you asked about booking a package, or the CM thought you were trying to book a package.
Well, actually I asked for both. Specifically. Twice. This is what I mean about conflicting information depending on what rep you get.
I wasn't asking for an opinion about a park or dinner reservation, just facts about AAA discounts and preferred room locations (was told CBR's preferred locations are next to 'the check in house' as they called it ... obviously not an opinion question either - when I questioned them they put me on hold then told me they spoke to CBR directly who confirmed that they were correct, preferred was not next to the main pool but near check in ...) ~ seems pretty straight forward to me for a Disney trained resort / vacation 'expert'.
Just bad luck I guess, others have been great, just leaves me skeptical about what I will find when I get there .... depending on people posting here vs trusting what the CR's tell me.