Caribbean Beach FAQ part V

[lisam427]

Leave for Orlando tomorrow and check in at CBR Friday, yes!!!!!!!!!

have a great time !! let us know how your trip went when you get back.

 

[pumpkinpatchquilter]

I have another question for you CBR pros! Lol* When I look under my reservations on the Disney site...it says that our room will be ready for check in at 3pm...we anticipate arriving in Orlando around 9am...I would imagine at the very latest we'd get to the hotel by 10:30...are we going to have to just hang around for a few hours before we can get into our room or do they generally have a room ready upon arrival? I did note our estimated arrival time during online check in...*fingers crossed**

 

[dansdad]

I have another question for you CBR pros! Lol* When I look under my reservations on the Disney site...it says that our room will be ready for check in at 3pm...we anticipate arriving in Orlando around 9am...I would imagine at the very latest we'd get to the hotel by 10:30...are we going to have to just hang around for a few hours before we can get into our room or do they generally have a room ready upon arrival? I did note our estimated arrival time during online check in...*fingers crossed**

By doing online check-in you raised your chances of your room being ready. It's still not a guarantee, but better odds. Due to flight times we normally arrive at CBR around 10:30AM. The last 3 times our room has been ready upon arrival when we did online check-in.

Even if your room is not ready you can leave your luggage with Bell Services, grab your KTTW and hit a park. They will text you your room number when it is ready. Then whenever you get into your room, call Bell Services and they will bring you your luggage.

Because we have to be up pretty early on our arrival day, we like to just hang at the pool and chill out. We pack our suits in our carry on bags so even if our room isn't ready, we can hit the pool without waiting for our check bags to arrive via Magical Express.

 

[PhoenixStrength]

I'm hoping to take a trip later this year, Nov 29-Dec 4, and if I do I'll be staying at CBR for the first time ever! My other 2 times staying onsite were both at POP, but I visited CBR in February and loved the amosphere.

 

[RebeccaB]

I am getting so excited...will be at CBR in 9 days!! We land at MCO the night before and are staying at the Hyatt right at the airport...I just talked to a lovely CM who told me just toodle our butts right down to ME whenever we get around to it Saturday morning. I asked him how early was too early?
Now I need to get my tush in gear and get everything ready to go!

 

[mskermit]

we had a king size bed in the jamaica building and it was a water view

 

[hurleysweety]

we had a king size bed in the jamaica building and it was a water view

Thanks for sharing!

Sent from my iPhone using DISBoards

 

[octoberprincess]

We will be decorating our window which will include hanging lights. Does anyone know how long of an extension cord I should bring?

 

[maxiesmom]

Another question for all you CBR pros: Would you do on line check in if part of your group was arriving on a different day? My nephew arrives a day after I do, and I would like his room to be near mine. Connecting would be ideal, but we don't have to have that. I would however like to have rooms somewhere in Jamaica close to the bus stop. Do you think on line check in would help with that, or should I wait until I arrive and let them know about wanting a second room near mine?

 

[dansdad]

Another question for all you CBR pros: Would you do on line check in if part of your group was arriving on a different day? My nephew arrives a day after I do, and I would like his room to be near mine. Connecting would be ideal, but we don't have to have that. I would however like to have rooms somewhere in Jamaica close to the bus stop. Do you think on line check in would help with that, or should I wait until I arrive and let them know about wanting a second room near mine?

Are all the reservations linked? Is Jamaica requested on the reservations? DId you request connecting rooms? If not, I would do that first.

Because of the multiple reservations, I would not do online check in. This way when you check in, and if the reservations are linked, you can ask if your nephew will be in a room next to you and if it's connecting. Then you can try to make if happen if he's not.

 

[pumpkinpatchquilter]

By doing online check-in you raised your chances of your room being ready. It's still not a guarantee, but better odds. Due to flight times we normally arrive at CBR around 10:30AM. The last 3 times our room has been ready upon arrival when we did online check-in.

Even if your room is not ready you can leave your luggage with Bell Services, grab your KTTW and hit a park. They will text you your room number when it is ready. Then whenever you get into your room, call Bell Services and they will bring you your luggage.

Because we have to be up pretty early on our arrival day, we like to just hang at the pool and chill out. We pack our suits in our carry on bags so even if our room isn't ready, we can hit the pool without waiting for our check bags to arrive via Magical Express.

Thank you!!! THREE DAYS!!! Holy cow I'm freaking out...I can't sit still and I can't wait!!!

 

[maxiesmom]

Are all the reservations linked? Is Jamaica requested on the reservations? DId you request connecting rooms? If not, I would do that first.

Because of the multiple reservations, I would not do online check in. This way when you check in, and if the reservations are linked, you can ask if your nephew will be in a room next to you and if it's connecting. Then you can try to make if happen if he's not.

Yes, our reservations are linked and I did request connecting Jamaica rooms.

I think I will follow your advice and no do on line check in. Having connecting rooms is not a huge deal as long as we are near each other. But I would really like to be somewhere in Jamaica.

 

[dansdad]

Yes, our reservations are linked and I did request connecting Jamaica rooms.

I think I will follow your advice and no do on line check in. Having connecting rooms is not a huge deal as long as we are near each other. But I would really like to be somewhere in Jamaica.

Sounds like a plan. Our favorite is Jamaica 45. Here's hoping you get what you want.

 

[purplevalentine]

Just got back from my trip last Saturday. This was my first time staying at CBR and I wasn't that impressed. Don't get me wrong the grounds are beautiful. I just had problems with checking in and out. Arriving our check in packet was ready an we were assigned Aruba 5502. I was happy with that. After waiting for the internal shuttle my Mom and I arrived at our room. Well the room was horrible. Mold, Mildew and Musty! The carpet was even damp! I just couldn't understand how Mousekeeping could release the room in this condition. There was a light drizzle when we were on the way to the resort but not enough to cause all those problems. There was even black mold on the curtain by the sink area. Called the front desk and they kindly assigned us a new room. We had a choice to move to Aruba 54 or go next door. We moved next door, our luggage hadn't arrived from ME yet. A Bell staff member came out to the room to give us new keys. We were moved to Aruba 5503, opened that door and it still was musty but not as bad as the first room. We weren't there for long as we had ADR's at the Grand Floridian Cafe but my mom did turn ceiling fan off as we left. Arrived back at the room a few hours later. Room still very musty and moldy. Mold spores starting to grow on one of the wall photos!. This time we decided just to go to the front desk. So now we have to get on the internal shuttle to Custom House. Once there I explained the situation to the CM. She was so sweet and could understand our concern. My mom had a bone marrow transplant last summer, she can't be in that environment, nor should I. Finally they reassigned us a room on the 2nd level in Martinique. We were upgraded to a water view room and close to OPR. 3rd times a charm as this room was ok. Seemed like Mousekeeping was a lot better in this area. But we did have to go all the way back to Aruba to get our luggage and them cart them on the internal shuttle to Martinique. No bell services was offered.

Check out was just as rough as check in. Call bell services to help us with luggage on check out day since luggage is not allowed on the internal shuttle. Our scheduled time was 7:30 and our ME shuttle was 8:25am. Bell services never showed up. We were in a rush since we wanted to get something quick to eat before we left and I had a few snack credits to use up. We walk ourselves over to OPR with our luggage. One of the CM's in the food court assisted us with getting someone to take us over to Custom house to get our ME bus. Now it's too late for us to check our luggage with ME so it has to be stored under the bus. The bellman left our bags on the curb and they almost didn't get on the bus. Lucky the driver asked about them as they could have been left on the curb and we off to the airport.

I've never experienced such problems at a Disney Resort. My problems were handled politely by each CM but still I had problems. Changing rooms 3 times in not acceptable. I don't think I will stay at CBR again. Makes me appreciate CS even more, I told my Mom next time I will pay the few extra $$ to stay there.

Karen

 

[dansdad]

Just got back from my trip last Saturday. This was my first time staying at CBR and I wasn't that impressed. Don't get me wrong the grounds are beautiful. I just had problems with checking in and out. Arriving our check in packet was ready an we were assigned Aruba 5502. I was happy with that. After waiting for the internal shuttle my Mom and I arrived at our room. Well the room was horrible. Mold, Mildew and Musty! The carpet was even damp! I just couldn't understand how Mousekeeping could release the room in this condition. There was a light drizzle when we were on the way to the resort but not enough to cause all those problems. There was even black mold on the curtain by the sink area. Called the front desk and they kindly assigned us a new room. We had a choice to move to Aruba 54 or go next door. We moved next door, our luggage hadn't arrived from ME yet. A Bell staff member came out to the room to give us new keys. We were moved to Aruba 5503, opened that door and it still was musty but not as bad as the first room. We weren't there for long as we had ADR's at the Grand Floridian Cafe but my mom did turn ceiling fan off as we left. Arrived back at the room a few hours later. Room still very musty and moldy. Mold spores starting to grow on one of the wall photos!. This time we decided just to go to the front desk. So now we have to get on the internal shuttle to Custom House. Once there I explained the situation to the CM. She was so sweet and could understand our concern. My mom had a bone marrow transplant last summer, she can't be in that environment, nor should I. Finally they reassigned us a room on the 2nd level in Martinique. We were upgraded to a water view room and close to OPR. 3rd times a charm as this room was ok. Seemed like Mousekeeping was a lot better in this area. But we did have to go all the way back to Aruba to get our luggage and them cart them on the internal shuttle to Martinique. No bell services was offered.

Check out was just as rough as check in. Call bell services to help us with luggage on check out day since luggage is not allowed on the internal shuttle. Our scheduled time was 7:30 and our ME shuttle was 8:25am. Bell services never showed up. We were in a rush since we wanted to get something quick to eat before we left and I had a few snack credits to use up. We walk ourselves over to OPR with our luggage. One of the CM's in the food court assisted us with getting someone to take us over to Custom house to get our ME bus. Now it's too late for us to check our luggage with ME so it has to be stored under the bus. The bellman left our bags on the curb and they almost didn't get on the bus. Lucky the driver asked about them as they could have been left on the curb and we off to the airport.

I've never experienced such problems at a Disney Resort. My problems were handled politely by each CM but still I had problems. Changing rooms 3 times in not acceptable. I don't think I will stay at CBR again. Makes me appreciate CS even more, I told my Mom next time I will pay the few extra $$ to stay there.

Karen

I'm sorry you had such issues.

 

[TJDisneymama]

Check out was just as rough as check in. Call bell services to help us with luggage on check out day since luggage is not allowed on the internal shuttle. Our scheduled time was 7:30 and our ME shuttle was 8:25am. Bell services never showed up. We were in a rush since we wanted to get something quick to eat before we left and I had a few snack credits to use up. We walk ourselves over to OPR with our luggage. One of the CM's in the food court assisted us with getting someone to take us over to Custom house to get our ME bus. Now it's too late for us to check our luggage with ME so it has to be stored under the bus. The bellman left our bags on the curb and they almost didn't get on the bus. Lucky the driver asked about them as they could have been left on the curb and we off to the airport.
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FYI, you're supposed to call Bell Services 24 hours before check out time to book them to come get your luggage. It's stated somewhere in the ME paperwork, I forget exactly where.

Sorry about the other room issues, but I think those kind of situations are not the norm, although stuff goes wrong at *any* of the resorts. I remember years ago at the Contemporary we checked into our room and it was infested with bugs - not bedbugs but some flying sort. They were crawling all over the beds!

 

[purplevalentine]

FYI, you're supposed to call Bell Services 24 hours before check out time to book them to come get your luggage. It's stated somewhere in the ME paperwork, I forget exactly where.

Sorry about the other room issues, but I think those kind of situations are not the norm, although stuff goes wrong at *any* of the resorts. I remember years ago at the Contemporary we checked into our room and it was infested with bugs - not bedbugs but some flying sort. They were crawling all over the beds!

Yes I did call Bell services the day before to schedule luggage help. 7:30am was the time given to me by the CM for pick-up. It was 7:50am when we decided to just go over to OPR so we could get some food and take our luggage with us. The concierge cm had a bellman to come pick us up from there. I know this is not norm, unexpected things happen the most important thing to me that my issues were handled quickly and with care.

 

[purplevalentine]

I'm sorry you had such issues.

Thank you, I had a great time despite the issues. Mom did too, this was her first time ever staying on Disney Property. She was impressed with just about everything else, especially the fact that we had free dining and got to eat at some great restaurants!

 

[TJDisneymama]

Yes I did call Bell services the day before to schedule luggage help. 7:30am was the time given to me by the CM for pick-up. It was 7:50am when we decided to just go over to OPR so we could get some food and take our luggage with us. The concierge cm had a bellman to come pick us up from there. I know this is not norm, unexpected things happen the most important thing to me that my issues were handled quickly and with care.

Gotcha, I thought you just called that morning.

 

[DisneyFanSherry]

Our check in date is on a Thursday, but we will actually arrive around 3 am Friday morning. Should I do online check in so that things are ready or wait until we get there in hopes of getting our requests? I have done the online check in for our past visits, but never had requests attached to the rooms. We are driving in and I wanted to be able to check in when we arrived so we could get a few hours sleep before rushing off to the parks after a 10-12 hour drive.
Thanks!