We just returned from 10 days at CBR. It was our first time there and we went with an open mind, first the Positives...
beautiful scenery
kids loved the pool play area although main slide was down for rehab
great food court, food was hot and good, never waited
loved the Jimmy Buffet and Carribbean music piped in all over the resort
Why we will NEVER stay there again...
the worst bus service returning from parks at night of all resorts and the farthest walk to the bus stop of all resorts...it was almost comical CBR line was the longest and has the fewest buses...and this was during one of the slowest weeks of the year, I cannot imagine during peak season...at check out I spoke with the manager and he agreed and said this is an issue that is brought up all the time but the fix is not quick and it is brought up at round table all the time
We were in Martinique-got a free upgrade but our room was filthy, I spent an hour cleaning when we arrived, dust all over the headboards that looked like it had been there for years...mold all over the bathroom door and shower...just filthy dirt and mold even all around the wallpaper border, housekeeping was pathetic, no towel animals, all they did was make up the bed and provide towels... every other Disney resort I have stayed at was so much better than this...
Someone spilled Goldfish all over the stars the 2d day we were there and they were still there 3 mornings later... finally I called the front desk and they were cleaned up by the next morning, also gum was everywhere on the walkway to our room, disney used to wash these and clean that up.
The walk to the pool and food court was too much for the kids, 4 and 7, it may not be a problem for some but not our cup of tea at all... when on vacation we want convenience.
Again if you are not a clean freak and you don't mind a lot of walking and waiting on buses you will not be disappointed.