Can't order food online

[wacowgirl]

Is anyone else having trouble putting in their order for BOG QS? I've been trying for the past few days and it keeps giving me an error message.

 

[absolutmey]

yep, I was having trouble yesterday. Then I noticed that my party says 5 adults and not 4 adults, 1 child. I had been trying to order a children's meal for DS. So, I entered 4 adult items and it let me place the order. I guess I'm going to have to call to get it updated.

 

[wacowgirl]

My order is just for 2 adults... nothing fancy... I guess I'll keep trying

 

[DMGeurts]

My order is just for 2 adults... nothing fancy... I guess I'll keep trying

I've been trying since Matthew, and no luck at all... several times per day/different browsers/different people. . I am coming up to my 24 hours and if I can't get my order placed, I am considering cancelling as I don't want to wait in a terribly long line. :/

If you figure it out, please let me know.

D~

 

[bumbershoot]

Maybe it has changed since I was there, but for us the line only split once we were well inside and it was literally those ordering going one way and the pre-orders going the other. We were all in the same line outside though. But perhaps it's different now. Might want to make sure before you cancel for worry about a line.

 

[Govols1997]

I had trouble using the app when we were there last week. I logged in to the website and was able to order.

 

[wacowgirl]

I had trouble using the app when we were there last week. I logged in to the website and was able to order.

Interesting, I can't order from the website. I've been trying for 4 days now. I may just give up and order in line. I just wanted the experience of having it brought to you and not have to wait in a line.

 

[Govols1997]

That is odd. I would keep trying. The line to order was probably 10-15 minutes long. Preorders walked right in.

 

[scard192]

I just ordered from the website (used Chrome).
Hope I did it correctly, choose the entries, a drink and French Onion soup as the dessert

 

[Lucas103]

I just ordered successfully after a couple of failed attempts.

 

[wacowgirl]

I've tried 3 different browsers and still no food ordered. I'm getting tired of that sorry for the 'paws' message

 

[DMGeurts]

I've tried 3 different browsers and still no food ordered. I'm getting tired of that sorry for the 'paws' message

Me too... Different browsers... Different devices... Different time zones... Different states. I still can't order either. I feel your frustration. Believe me.

D~

 

[wacowgirl]

Me too... Different browsers... Different devices... Different time zones... Different states. I still can't order either. I feel your frustration. Believe me.

D~

GOOD! Well, not good but I'm glad it's not just me having issues. I'll probably keep trying until the day before I end up at BOG cause I like the torture.. lol... at least it gives me an opportunity to keep going onto the Disney website since I feel I have everything in place and locked in.

What are you trying to order D?

 

[wacowgirl]

I think I figured out why I wasn't able to order!!!! Double check your guests on the ressie, do this by clicking on update guests. If it doesn't have a name for guest #1 (and so on), change guest #1 to the person's name and click save. I did this and was able to FINALLY order our food. I had attempted to do this a minute prior to changing the guest to my son and still got the paws message.

I hope this works for everyone who can't order!

 

[wintotty]

I think I figured out why I wasn't able to order!!!! Double check your guests on the ressie, do this by clicking on update guests. If it doesn't have a name for guest #1 (and so on), change guest #1 to the person's name and click save. I did this and was able to FINALLY order our food. I had attempted to do this a minute prior to changing the guest to my son and still got the paws message.

I hope this works for everyone who can't order!

Thank you SOOOOO much! I could finally place an order after updating the guest information

 

[DMGeurts]

I think I figured out why I wasn't able to order!!!! Double check your guests on the ressie, do this by clicking on update guests. If it doesn't have a name for guest #1 (and so on), change guest #1 to the person's name and click save. I did this and was able to FINALLY order our food. I had attempted to do this a minute prior to changing the guest to my son and still got the paws message.

I hope this works for everyone who can't order!

Yay!!! Thank you!! I did this & it fixed it, my order went through right away!

Thank you, thank you, thank you!!!

D~

 

[lpizzuro123]

I've been trying and still can't order. There is a name associated with my account. We have breakfast tomorrow. Heading down now on the Sutotrain. Hope I can get it.