Can't login to dvcmember

poohbear luvs grumpy

Mouseketeer
Joined
Sep 12, 2009
Messages
245
My husband and I have tried all day to login to dvcmember and it won't let us. Has anyone else tried and failed today? I know we haven't changed anything and I have been able to get on in the previous week. TIA
 
I have logged in a couple of times today without problem. (I know you asked about failed but just thought I'd report).
 

I too have had problems logging in for about the past 3 weeks. I have the member login page bookmarked in Firefox and it always worked perfectly until a few weeks ago when I started getting a "Sorry the page you want is unavailable." I still can't get it to work in Firefox but it loads just fine with Safari. Must be a setting problem in Firefox but I can't figure it out. Try using another web browser to access the login page.
 
Sometimes clearing your cache, cookies and history and then rebooting will help. If you ever use another Disney user name and password, the DVC system has problems and you need to clear things out.
 
Sometimes clearing your cache, cookies and history and then rebooting will help. If you ever use another Disney user name and password, the DVC system has problems and you need to clear things out.

How do you get to your cache? I cannot remember & I havent been able to get into dvcmember for 2 weeks! Thanks, Debbie
 
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Often I log into the dining website or cruise website and forget to log out. Whenever I'm still logged into one of the other Disney websites (even the shopping website) I can not log into the DVC website. So either going to that website and logging out or clearing your temp files and cookies will fix that problem.
 
I have cleared everything and still can not get in. Today I got further than I have in a few weeks, actually got to the home page but then clicked on a link ....

Any ideas?

This is the error:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Thu, 21 Jan 2010 03:27:01 UTC


Message: 'document.getElementById(...)' is null or not an object
Line: 58
Char: 2
Code: 0
URI: http://advc.disney.go.com/js/dvc_v0302/globalNav.js

Debbie
 
I can't get in either. It acts as if I've never registered with them. I haven't logged in for about 2 weeks until trying today.
 
I was able to log in earlier this week, but get an error now. Strange.
 
I'm having trouble for the first time today, too. The message suggests I have a registration problem when I shouldn't. Is the system down? I've cleared cache, cookies, etc.
 
just talked to MS and they said the system is down right now
 



















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