Can't get through on DVC webpage x 3 days

[MiaSRN62]

Hi,
Anyone have issues? It's been three days and I cannot log in to DVC on my computer? I have Chrome and Microsoft Edge. Neither works. and they have worked for YEARS.
Anyone have a way I can get in??
Thank you

 

[CarolMN]

It's been up and down the last few days. Down for me earlier today, but I haven't checked for about an hour or so.

ETA It's up again now. Looks like you will have to call if it's still down for you. Sorry.

 

[MiaSRN62]

Thanks.. I still cannot get on. Does anyone know the DVC Member email???? Thanks! Need help! We have a room in Nov for three nights. The app will only let me make park reservations----not my husband? We only travel together and his pass expires AFTER mine. We also have 3 park reservation in Oct with a stay at DVC. But I thought if you had Disney/DVC room reservations you were guaranteed a park reservation? Am I wrong? I can't get park reservations for Nov despite having a split-stay 3-ways (all I could get!) at Kidani, BLT and BWV.

 

[JETSDAD]

Thanks.. I still cannot get on. Does anyone know the DVC Member email???? Thanks! Need help! We have a room in Nov for three nights. The app will only let me make park reservations----not my husband? We only travel together and his pass expires AFTER mine. We also have 3 park reservation in Oct with a stay at DVC. But I thought if you had Disney/DVC room reservations you were guaranteed a park reservation? Am I wrong? I can't get park reservations for Nov despite having a split-stay 3-ways (all I could get!) at Kidani, BLT and BWV.

It's probably just seeing his Oct reservations as AP rather than resort guests and then saying he is at his cap. You'd just have to call the AP line to have that taken care of. Having a room reservation does not guarantee park reservations though. I'm guessing there is full availability at that time and the system is just using the wrong allotment.

 

[Sandisw]

Thanks.. I still cannot get on. Does anyone know the DVC Member email???? Thanks! Need help! We have a room in Nov for three nights. The app will only let me make park reservations----not my husband? We only travel together and his pass expires AFTER mine. We also have 3 park reservation in Oct with a stay at DVC. But I thought if you had Disney/DVC room reservations you were guaranteed a park reservation? Am I wrong? I can't get park reservations for Nov despite having a split-stay 3-ways (all I could get!) at Kidani, BLT and BWV.

As long as the reservation is attached to MDE, you can make park reservations with an AP for as many days as your trip. If it is attached, he has an active pass for those dates, and its not letting you book, then I would reach out to the MDE people and not MS.

 

[MiaSRN62]

It's probably just seeing his Oct reservations as AP rather than resort guests and then saying he is at his cap. You'd just have to call the AP line to have that taken care of. Having a room reservation does not guarantee park reservations though. I'm guessing there is full availability at that time and the system is just using the wrong allotment.

Thanks. I have tried every park and it's allowing me but saying my husband has "met his park capacity". We both have exact same stays together? It's like a glitzch. I thought a room reservation did allow you to make consecutive park days during your stay? So people can spend $3000 on a week room stay, $1000 on airfare and still not be able to get in to a park? I had no idea. wow. That shoots down my hopes! ALL PARK AVAILABILITY is showing for the days I want : Nov 17, 18, 19 and 20

 

[MiaSRN62]

As long as the reservation is attached to MDE, you can make park reservations with an AP for as many days as your trip. If it is attached, he has an active pass for those dates, and its not letting you book, then I would reach out to the MDE people and not MS.

It is. That is the kicker here. We are all linked up. Been on hold with Disney AP line for over 90 min so far. Still holding.................we have active passes. Mine expires Dec 9. My husband in Jan 20222. This makes no sense to me? We have tried on computer and park app on iPhone.
Yes and I wanted MS just to add a waitlist online. Cant even get on site. Get the "broken link" error message or site is "too busy". Frustrating. Trying to find the DVC Member email

 

[igrsod]

Sometimes it works for me, sometimes it doesn't. Sometimes incognito works when a regular window doesn't
It's very frustrating.

 

[Nappy1380]

This website is a disaster. Just tried to modify a trip and as soon as I go to confirm changes I get the dwarfs, it's infuriating.

 

[MiaSRN62]

UPDATE:
Thank you all! After 2 HRS 26 MIN wait (not too bad??) I have all our park reservations! Apparently.....our Sept 30-Oct 2 park reservations were NOT LINKED as "resort guest". Even though I linked them months ago......the very nice CM, switched it all over......got me all the parks I wanted for our Nov stay!
I am a happy camper!

 

[Cabius]

I don't know why, but I have to delete all my cookies from disney.go.com websites every few days or they don't load. Very frustrating.

 

[MiaSRN62]

I don't know why, but I have to delete all my cookies from disney.go.com websites every few days or they don't load. Very frustrating.

Interesting?!!! Maybe I need to try this?

 

[Cabius]

Interesting?!!! Maybe I need to try this?

You might try with another browser, or in private/incognito mode. If it's a cookie issue, that should bypass it.

 

[BGparadise]

I don't know why, but I have to delete all my cookies from disney.go.com websites every few days or they don't load. Very frustrating.

I find that if I use the logout button it gives me an error that continues until I clear the cookies from go.com websites. The browser I use is typically chrome.

 

[PalmettoPath]

Thanks. I have tried every park and it's allowing me but saying my husband has "met his park capacity". We both have exact same stays together? It's like a glitzch. I thought a room reservation did allow you to make consecutive park days during your stay? So people can spend $3000 on a week room stay, $1000 on airfare and still not be able to get in to a park? I had no idea. wow. That shoots down my hopes! ALL PARK AVAILABILITY is showing for the days I want : Nov 17, 18, 19 and 20

Yes. When they first started Park Pass, a lot of the communication was around that specific point: Just having a resort reservation etc. does not mean you are guaranteed park entry. But with so much new detail to absorb, it's easy for things to get lost in the flow. Having said that, your situation does sound glitchy.

 

[jbreen2010]

Hi,
Anyone have issues? It's been three days and I cannot log in to DVC on my computer? I have Chrome and Microsoft Edge. Neither works. and they have worked for YEARS.
Anyone have a way I can get in??
Thank you

I got messages all morning saying the login side of the site was down

 

[Tamar]

You might try with another browser, or in private/incognito mode. If it's a cookie issue, that should bypass it.

Yes, I have to do that if I've had the website open earlier in the day. For some reason the logout url saves and if I try to log back in using the same browser it fails.

 

[Ronaldo17]

It was down for me for most of the day but came back online around 1pm.

 

[DianaMB333]

I find that if I use the logout button it gives me an error that continues until I clear the cookies from go.com websites. The browser I use is typically chrome.

I have been doing this and works; there is another workaround that have worked too… search in google “disney vacation club log in”

 

[KTownRaider]

I don't know why, but I have to delete all my cookies from disney.go.com websites every few days or they don't load. Very frustrating.

I have to delete my cookies almost every time I log into DVC (Chrome, Explorer, or Safari).