Well we have tried, tried and tried again, but we still have no definit answer

Virgin were supposed to call us back yesterday but they did not, we stayed by he phone for hours! Eventualy my dh tried to call them back and they then said he would have to phone DC back AGAIN and ask them to either e-mail/fax something in writing so they could be sure that what we said was true, so basicaly they are calling us liars!

(Why could they not have asked us this the first second or even fifth time we called them?)
Will have to wait till Monday now as DC supervisors/managers are not back till then

How much do you want to bet Virgin still won't let us change the date! DC said they would give us 30 days to make up our minds as to which alternative date we wanted (which is excellent!) but that we had to contact Virgin as we booked it through them.
I have lost faith in Virgin, i ALWAYS preferred to fly with them (in PE) above any other airline, but have found their jobs worth attitude to something that was completely out of our control shocking! DO YOU KNOW ONE MAN EVEN ASKED IF MY DAUGHTER AND MYSELF COULDN'T GO ALONE?????????

This was AFTER explaining that my Dh has to go into hospital for a triple heart bypass!!! I don't think the man even realised where Scotland and Florida were geographicaly

This is why i get so angry when i have to phone call centres and get people that cannot understand what i'm saying (i do not have a broad accent) and don't know anything about the subject i am talking about
Sorry just had to rant again! I know some of you have never had a problem with Virgin but, as if my stress levels arent high enough these people make my blood boil!!!
Thanks for listening xXx