I called yesterday for a Cindy's ps and was able to get right through. As a matter of fact, I think I must have pushed the conference buttom on our new high tech phone and I actually had two dining operators on the line for about 30 seconds (the second operator realized what was going on and hung up!).
I've tried to get this ps for our past 2 trips and been unsuccessful but this time had absolutely no problems with getting through - and even having two of them on the line at the same time! I wonder if it has something to do with having to actually put a deposit on your credit card. Whatever the case, I'm so excited to finally be eating in the Castle!