The band is in her name, but the trip was under someone else's name. Does she need to go to guest services to get the MB and her pass linked?Once linked to an MDE Profile, MagicBands are non-transferable.
MagicBands can be re-used by the same individual on multiple visits to WDW.
LOL, I'll try again.I just read your first post several times and each time thought, " Huh ? "

It's associated with the account that set it up. If she did not make a disney account, and just was a sub to a master account of her friend, then it would associate the band with her friend's account. She would need to get a new band, with a new account, and then it would be good for further use by her on future trips.
I don't have a good answer but DVC advised us to use new bands every year because they "don't know how long the battery lasts". Sounded like good advise to me.
Okay, I am honestly confused, but then, I have only used MBs as an individual, so I'm not sure how it works with a group.
So if a group of people only has one MDE account between them, with several individuals linked to it, aren't the MBs assigned to each individual? Who in the group could reuse their MB, just the primary account holder? So no one else can reuse theirs?
To the OP, does your friend have an MDE account? I would think so, since she checked online whether she could link her MB to it.
Can this be fixed by a call to Disney IT? Or are MBs in this scenario just useless after the initial visit?
Ohhhh what did you use on your band? I don't think ours are going to make it this year. Long story short after 4 calls the best they can tell me each time is call back in a week lol If we can find our last year bands I was going to try to re-image them. I love the look of yours!It's associated with the account that set it up. If she did not make a disney account, and just was a sub to a master account of her friend, then it would associate the band with her friend's account. She would need to get a new band, with a new account, and then it would be good for further use by her on future trips. I have been using this one for the last five trips:
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"Sue" needs to have the person from that first trip go to their Family & Friends list and click on 'Connect Through a Disney Account' for the entry they have for her. They should use the email address she used to setup her MDE account. She will get a friend request that she will need to accept. Once accepted, her MagicBand and any tickets/passes will transfer from her friends account to hers and she would then be the on in control of those.And yes, her friend had the original MDE account and she tried to add the MB to the MDE account she just crated for this trip. I WISH I had a friend pay for a trip for me, by alas I do not.
The tickets she has now have nothing to do with the previous trip. Just her MB. These new tickets are through her daughters dance company. They are going for a dance "thing" at WDW."Sue" needs to have the person from that first trip go to their Family & Friends list and click on 'Connect Through a Disney Account' for the entry they have for her. They should use the email address she used to setup her MDE account. She will get a friend request that she will need to accept. Once accepted, her MagicBand and any tickets/passes will transfer from her friends account to hers and she would then be the on in control of those.
I was just pointing that once the profile that her friend created is connected by using her email to the one she created, anything on her profile that her friend managed would merge over to her own MDE account. If there aren't any active tickets on that friends account, then only the MagicBand would merge over. She can add park admission to her own MDE account.The tickets she has now have nothing to do with the previous trip. Just her MB. These new tickets are through her daughters dance company. They are going for a dance "thing" at WDW.