You do realize that there are plenty of people in wheelchairs who also have DAS due to other issues, right?
And while I generally agree that if the DAS user chooses not to ride, no one should ride, I don’t think it should apply when it’s Disney’s fault that a DAS user can’t ride, which it was in this case
Given that Sue’s daughter has been using the system (in various forms) for decades, it seems safe to assume that she was in the « right » line.
Whether that makes sense to you or not.
No but DAS is needed to avoid long queues. The accessible queue often gives "wheelchair return times" which is a set window and expires. Not that it matters but I assume they made the DAS Return Time through the app and were not at the attraction to see no wheelchair boat. Then when they arrived to ride, they learned the wheelchair boat was not available. With a DAS, the party does enter the accessible queue immediately. No reason Not to use DAS.
Let's get back on topic instead of interrogating why someone used DAS at a specific attraction.
Exactly.
I agree no one should be interrogated why they used DAS at an attraction, but will explain to clear up misconceptions about Jungle Cruise.
DAS is not for mobility related issues since mobility devices can be brought into any attractions/lines without having DAS.
My daughter uses a wheelchair because she has cerebral palsy and can’t walk or stand. That is NOT why she has DAS.
She has other disability related conditions that prevent her from waiting in the regular lines. Those are why she has DAS.
Mobility Access Queue at Jungle Cruise:
- is NOT only for guests using the accessible boat(s). It’s for anyone with a mobility device; after entering it, there are actually 2 parallel lines.
1) guests with mobility devices who will leave their mobility device on the exit dock and board.
2) guests waiting for the wheelchair boat.
You can’t tell just by looking at the line whether or not the accessible boat is in use - there may be no one in that part of the line waiting for it OR the usual ‘stay in the wheelchair line’ may have guests who will transfer.
Also, the boat is secured more for guests who need to board at the unload area for safety - assumption is guests using mobility devices might be unsteady getting on and off. So, CMs seeming perturbed to have to move a walker down the dock from the regular load area was because it’s not what they want to do for guest safety.
DAS is not needed for access to the mobility part of the queue, so why use it?
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guests without a DAS Return Time are issued a ‘wheelchair return’ time with a time roughly equal to the current standby wait time
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guests with a DAS Return Time are issued a ‘wheelchair return time’ , but the time is ‘now’ and they enter right into the mobility line.
Jungle Cruise has worked this way for wheelchair and disability access for a long time; really since Fastpasses began.
Guest using mobility devices and DAS don’t ever get into the ‘DAS line’. They are stopped before getting into any line and issued a ‘wheelchair return time’. It’s possible a CM might not see a small mobility device like a cane, knee
scooter, walker if many guests are getting on at the same time. But, we’ve never been not noticed and stopped.
In all the times we’ve ridden Jungle Cruise since the accessible boats were available, it’s been NOT available maybe one or 2 times.
We’ve run into the accessible vehicle not being available on The Seas and Imagination from time time. Those are low wait times rides, so if others in our group wanted to ride, they would just go into the Standby Line and wait the 5-15 minutes usual for those. Jungle Cruise Standby Line was over an hour.
We were using a DAS Advance Selection for Jungle Cruise. It was our planned last attraction for the day; DD was ready to leave at that point, but she agreed to go on it and then leave (one of the reasons we didn’t accept the offer for a pass for another attraction)