Can you Return a mattress?????

[Pembo]

I know there was a thread about mattresses awhile back. Can you return one if it hurts your back after one night??? We bought a pillow top and you can feel where every button is! It's horrible. HELP!!!!!!!!!

 

[Dan Murphy]

You probably can, Pem, though I am sure it is clearly spelled out in the warranty papers. What brand is it?

Get a set of Swan/Dolphin Heavenly's, they are just like heaven (ask your hubby what that is like, he'll know )

 

[Pembo]

It's a United Sleep product. We called the store, they are being a real pain. We have a call in to the company.

It's turning into that horrible week again...........

 

[Dan Murphy]

Looks like you may have bought from a Matress Giant or similar. They should be able to work with you to your satisfaction. If not, here is United's contact link to deal with the manufacturer.

http://www.unitedsleepproducts.com/contact.asp

At least the kids are in school, Pem.

 

[Minnesota!]

My DH works for a mattress company (actually, he makes them), but generally, you cannot return them, is what he says. Check you warantee. Pillow tops are the top of the line. I suggest you give it a couple more nights. Friends of ours bought one from DH a month or so ago, and they hated it for the first week, but they said that once it was broken in a bit, it was wonderful!!

 

[Chattyaholic]

We just bought a pillow top mattress last month. The salesman told us to "give it a few nights" before making a decision as we would probably get backaches (we went from a waterbed to the new mattress). DH hated it the first night, but it steadily got better and he loves it now. Give your mattress more time, one night is not enough. We had been told we could bring ours back within 30 days though, if we wanted to.

 

[S. C.]

Does anyone know which company makes the heavenly mattresses? We also need a new set, I checked the web site and could not find out who makes them.

 

[Pop Daddy]

did you stain it

 

[browneyes]

Originally posted by Pop Daddy
did you stain it

That's the first thing I thought about.

 

[Dan Murphy]

Originally posted by S. C.
Does anyone know which company makes the heavenly mattresses? We also need a new set, I checked the web site and could not find out who makes them.

Simmons

We have a pillow top also, Verlo manufacturer, and it is great.

 

[S. C.]

Thank you Dan.

 

[dianeschlicht]

When we bought our Select Comfort sleep number bed, they gave is quite awhile to decide. I think it was at least 30 days, and may have been more.

 

[Melrosgirl]

We have a Select Comfort and love it. They gave us 30 days to try it out.

 

[debknight]

Dan,
Which Verlo model do you have? I checked the web-site, there are so many. Thanks.