I was working with Natasha las t October and she has left DVC, someone reccomended Byron so we asked for him. If you don't like the guide can you change? Does the guide really make a difference. The thing that kind of turned me off to him was when I asked about MB. He said it was available for $10 per point. I said great. He then said we may not qualify because we were offered it in Oct and were not ready to buy. I told him that one of our deciding points was that MB was being offered. He then said he could get it for us. Why the flip flop? I guess after you purchase you don't need to deal with them again, so I'll just buy and move on.