Can MS combine the two reservations?

[bobbiwoz]

A waitlist came through for one night in a CC studio with walk in shower. I already had the next two nights. I emailed MS, and they sent me the basic answer that the front desk will do what they can to honor my request to be in the same room. Can’t they link the reservations??

Bobbi

 

[Matty B13]

If it is with the same contract, and same UY then it shouldn't be a problem.

If you used 2 different contracts with different UY, then you have to call and have them linked, but they don't guarantee it.

Either way I think you have to call.

 

[kes601]

A waitlist came through for one night in a CC studio with walk in shower. I already had the next two nights. I emailed MS, and they sent me the basic answer that the front desk will do what they can to honor my request to be in the same room. Can’t they link the reservations??

Bobbi

If they are on the same contract and UY you can ask one of the chat reps on the DVC site to put in the request for the merging /combining of the reservations. Usually takes a few hours for it to be completed.

 

[bobbiwoz]

If it is with the same contract, and same UY then it shouldn't be a problem.

If you used 2 different contracts with different UY, then you have to call and have them linked, but they don't guarantee it.

Either way I think you have to call.

OK, thank you. We only have one membership.

 

[Nabas]

Over the years, I have called MS several times to have 2 reservations turned into one reservation. It has to be the same type of room and it has to be on the same membership.

 

[Sandisw]

Just send them one back and ask that your reservations be merged into one. I have submitted via chat as well. I just hang out in the website now and it usually pops up in 10 minutes.

 

[bobbiwoz]

If they are on the same contract and UY you can ask one of the chat reps on the DVC site to put in the request for the merging /combining of the reservations. Usually takes a few hours for it to be completed.

So, I did the chat, and Jessie has filled in the form for me. Thank you for mentioning your experience!

 

[bobbiwoz]

Just send them one back and ask that your reservations be merged into one. I have submitted via chat as well. I just hang out in the website now and it usually pops up in 10 minutes.

The reservations were combined overnight! The original reservation number now has the entire stay! Chat worked fine!