Can MS change ticket?

[Raven01]

DVC but rented points for September. I have linked five day PH I need to change to 7 day one park per day tickets.

can MS do it? I can’t get through on Disney’s line.

 

[starry_solo]

DVC but rented points for September. I have linked five day PH I need to change to 7 day one pair per day tickets.

can MS do it? I can’t get through on Disney’s line.

Nope. They aren't going anything to modify tickets

 

[Raven01]

This is me, being thankful I got the park reservations for the 5 of 7 days, and trying not to be annoyed with all the other chaos today ...

 

[Sandisw]

This is me, being thankful I got the park reservations for the 5 of 7 days, and trying not to be annoyed with all the other chaos today ...

Right now, no changes to 2020 tickets is happening. But, hoping to see it happen in the next few weeks..

 

[Raven01]

I have heard some people have been successful, but it’s hit or miss. I struggle with staying on the phone for hours not knowing if I can do what I need to.

 

[Sandisw]

I have not read any reports of people extending tickets but as you said, things can be hit or miss and phone times are long. I do not think MS can do anything for multiday tickets even if sales were going. AFAIK, they only deal with DVC APs.

 

[The Jackal]

I have not read any reports of people extending tickets but as you said, things can be hit or miss and phone times are long. I do not think MS can do anything for multiday tickets even if sales were going. AFAIK, they only deal with DVC APs.

Been calling all day to see what can be done with our DVC AP busy signal all day. Our passes were set to expire at the end of April, but were extended to the end of August. Our reservation is in November. Probably going to have to cancel if we can’t get through and get passes.

 

[Sandisw]

Been calling all day to see what can be done with our DVC AP busy signal all day. Our passes were set to expire at the end of April, but were extended to the end of August. Our reservation is in November. Probably going to have to cancel if we can’t get through and get passes.

Don't call MS...call the VIPassholder number. Ask to talk to a supervisor and ask if you can purchase your renewal so that you can book November. There have been reports on other forums where people have been successful.

 

[ajksmom]

I’ve read several reports of people either getting phone CM to add days and also someone who is giving instructions of how to do it in the app by modifying their reservations. Only works if you have a ticket to modify.

But slims down the pool of days to be sold...,

 

[The Jackal]

Don't call MS...call the VIPassholder number. Ask to talk to a supervisor and ask if you can purchase your renewal so that you can book November. There have been reports on other forums where people have been successful.

That’s who I have been calling. Sorry I should have specified I was calling V.I.Passholder. Seems like they are not staffed properly.