Call or look online for additional availability on 4/3 deal?

[tigergirl]

Anyone know how often the website gets updated with cancelations?

I am currently booked at CBR and thinking about upgrading to a deluxe, but want a lesser priced view using the 4/3 deal than what is currently available. I have tried both calling and looking on the website to see if something cheaper at the deluxes shows up.

I know people cancel and (am assuming) those rooms open up and are available for booking again. And, I am assuming this happens every morning before the call center opens. Is this correct?

I hate to call every morning and ask a poor CM about this over-over when I can just pop online and have my answer in 3 minutes.

What are your thoughts on the best way to do this - call or look online? If it's calling, do I need to do it at 7:00am?

 

[WiscMomof2]

As far as how often the website gets updated I have no idea but here's what happened to me. Initially when we booked with the 4/3 deal all that was available for the Poly was MK View which is a lot more expensive than GV. I booked it with the hopes that GV or GV Club Level would open up which is what we really wanted. I kept checking the website and one day GV showed availability. Since I had already booked I called to get the reservation changed and the CM says she's not seeing any avialability at all at the Poly. I say to her I'm looking at it online right now. She doesn't know what to tell me. Needless to say, I kept her on the phone while I booked a duplicate reservation online and then she cancelled out my existing reservation.

 

[disneymagicgirl]

i agree to snag it when you see it...

i wanted to change our cruise dates...the one i wanted finally had availability online...i called...waited on hold....had the cm try to change the dates...someone else had snagged it while i was on hold! now we have NO cruise!

next time i will book and then call to cancel the previous ressie!

 

[PolyAddict]

As far as how often the website gets updated I have no idea but here's what happened to me. Initially when we booked with the 4/3 deal all that was available for the Poly was MK View which is a lot more expensive than GV. I booked it with the hopes that GV or GV Club Level would open up which is what we really wanted. I kept checking the website and one day GV showed availability. Since I had already booked I called to get the reservation changed and the CM says she's not seeing any avialability at all at the Poly. I say to her I'm looking at it online right now. She doesn't know what to tell me. Needless to say, I kept her on the phone while I booked a duplicate reservation online and then she cancelled out my existing reservation.

This gives me hope for our trip. I booked 4/3 gv at poly and we want a GVC room. I keep checking online but haven't found anything and also called. Did she have to do something while you made the duplicate ressie?

 

[MrsJ Henry]

I say Call. I always feel that they can help you better than doing it on line.
And you will always get a different cast member anyway. But if they say there is nothing obviously keep looking on line.
I guess I"m saying... do both

 

[tiger4me2]

This happen to last year. I had two ressies , one for me & one for DS. We had it at the BWI but DS wanted to change to the Yacht Club. I called & presto they had two lagoon views rooms. She switch mine over then proceeded to do DS. Well someone got the other one so I had to settle for a garden view. She said she was sorry but to keep calling back. I called in two weeks later to make a payment on both ressie & check no luck but after I hung up I was looking at Disney web site & there it was. I had my credit card still on the table so I was going to book it & call & cancel but decided to call back. I told the CM lucky I got the same one and I told her to grab it or would hit send on the web site. She grab it & changed it from garden view to lagoon view. She said it was funny & good fortune that someone cancel & I was looking. So it good to check web site all day just about not just at 7am. Some people call later in morning to cancel. who knows? Good luck !

 

[WiscMomof2]

This gives me hope for our trip. I booked 4/3 gv at poly and we want a GVC room. I keep checking online but haven't found anything and also called. Did she have to do something while you made the duplicate ressie?

No, she didn't have to do anything. I just asked her to wait on the line a minute so I could get the GV booked online before I had her cancel MKV just in case something weird happened. It let me book the duplicate ressie no problem. It generated another confirmation number and I ended up with a credit on on my cc and then another charge for the new ressie.

 

[Haganfam5]

I just changed my reservation today to a different room. Originally, I had a "Garden View" room booked. I decided that it wasn't worth the money and I called to change to a standard room. Before I called, I looked first online and there were no "Garden View" rooms available. As soon as I hung up the phone and changed my res, I looked again and a "Garden View" came up. It seemed kind of immediate so I think the entire reservation system is in sync. I don't know if this helps but keep on looking.

 

[tigergirl]

Thanks everyone. It's good to know that rooms can pop back up in the system at anytime (or at least for 10 more days! )