I was SO disappointed with Cali Grill

. We had made this for out 25th anniversary meal, and it went from bad to worse. When we checked in, we requested a window view, and they said it might be 45 min more, which was fine since I really wanted to see Wishes. We barely had sat down and received our drinks in the lounge when a little old man came by and told us to follow him. With me carrying a drink and a very full glass of milk (our son had come with us), we followed him to one side of the restaurant, and then he stood confused

. I finally walked over to the bar to put the drinks down, when he ushered us over to the other side of the room. Found our table (very good view), and then he was upset when found out we didn't pay our bar tab.
Waitress came over and explained what had happened and she was able to get the bar tab for us. We gave our orders and watched darkness coming over MK. The Flatbread was pretty good. Had out entrees delivered, and there was a problem with mine. Wishes were started at the same time and the waitress was nowhere to be found. I tried to watch Wishes, but the noise level was such you could not hear the music, and they do not dim the lights anymore, so there were annoying reflections off the glass. Also, having the fireworks to one side of the castle just threw if off kilter for me.
Caught out waitress, I very apoligetically told her what was wrong, and she snatched it away with "Fine! I'm only human." Have no idea what happened to make her angry with me, but being a very emotional type, sit there trying not to cry

while DH is fuming

at the way I was treated. A short while later a new waitress comes bearing the corrected entree. She was very nice, and explained that she was replacing the other one.
The food was good, but I've had better food elsewhere. Seeing Wishes didn't work well, I saw it better from the ground. The second waitress was good, but the first waitress completely destroyed any chance of my returning. We plan to go back to WDW, but will not return to Cali Grill. Simply not worth it, IMHO.