We used to love WP and ate there a lot - partly because in early Dec. you could pretty much walk in just about any night for dinner.
But when we went back this year, we found what you did. Service was horrid, the place was a mess, and the food was just.... ok. And definitely not a good value for the money. Part of the reason we went there often was because we like sushi, but even that wasn't anything to write home about. (We found the sushi at the Kona Sushi Bar to be MUCH better, and also a much better value for what you get)
Seriously doubt we'll be going back.
Ironically we tried WPExpress in the Marketplace @ DTD for the first time in December and found the food to be quite good and of course the price to be much more reasonable (and a good amount of food!)
And even though it's technically CS, they do have people that bring your food to you and clean up your table. And they were MUCH more pleasant and on the ball than the wait staff at the other TS location.
Sorry to get side tracked.... back to the TR!!