We love the BWV. We just returned from an 8 night stay where we took 8 members of our family and another couple that are good friends. How convenient it was for the group to split up and head for Epcot or MGM. Watching Illuminations from your balconey or the Boardwalk itself. Jogging around the Boardwalk was a great treat for my brother. Lots to see and not crowded at all during the day. The Boardwalk Bakery is wonderful at any time of day. The Boardwalk To Go stand makes great corn dogs and onion rings. Enjoying the entertainment both on the Boardwalk and inside-magicians, jugglers etc. Both pool areas are great. We've never had a problem with valet and always use it. As to the mugs being in your room, we have never had them in any of our rooms but have purchased them. We already have our next trip for December booked, our first grand villa for 5 nights. Although we bought a small BCV contract a couple of years ago, we love the BWV so much we have never stayed there so after our 5 nights in December we are moving to the BCV for another 6 nights. As always, we can't wait for our next trip!