I have been going through an ordeal that some of you may benefit from knowing about....I thought I would get my AP's ahead of time also! I checked with our local
Disney store, and they were totally dumbfounded as to what to do. (That made me nervous, so I decided to go a different route!)
I called Disney ahead of time and found out exactly the amount I needed to send (just to let you know, they charge $3 to mail them to you -- like they aren't making enough money!

) I mailed a check for the total (I didn't want to use a credit card -- we want this trip to be all paid for before we go!) along with a letter describing exactly what I wanted.
Last Friday I received my AP's....or should I say, SOMEONE'S AP's!!! I was given Flor. Resident Renewal Passes!!! (No good for me!!!) I called immediately and was told that I sent the wrong amount of money for what I wanted...that I owed another $60!!! WHAT????!!!
Well, I checked everything out (I was right!!!) and called back. After being on the phone for some 15 minutes (at MY expense, of course!!) the CM told me the best way to resolve this issue was at the Parks!!! -- The only way to "fix" this is for me to send back the wrong ones; when they receive the incorrect ones, then they send me a check as a refund...in the meantime I would have to send ANOTHER check and order new AP's...The problem is, the CM told me that they are soooo backlogged I would probably not receive my refund check before my trip in 3 weeks!!! UGH!!!! Sooooo....I now have to do what I was trying to avoid...spend time hammering out our passes when we get to Disney!!! (*sigh*)
The CM's advice to me for future trips, is to purchase my passes there at the park (or even at your resort!) Especially with the unrest with the mail system, etc....he said it is much quicker (and safer) to get them upon arrival!
I hope my story will save someone else this aggravation!!!