I ordered a $25
Walmart gift card on 11/19 and it's still showing as pending. I e-mailed them for a second time on 1/8 and asked what was going on. This was the response I got:
"Dear Kristin, Thank you for contacting MyPoints Member Services. We apologize for any inconvenience. Due to the holiday season, MyPoints is experiencing a delay in fulfilling some of our more popular rewards. Unfortunately Member Services is unable to determine exactly when the Fulfillment Team will be able to process your redemption. Your redemption is currently listed as pending. If you wish to no longer wait you can request to cancel the redemption and have the Points put back into your account. Please accept 25 Goodwill Points for your continued patience. Again we are sorry for the delay and appreciate your loyalty to the MyPoints program. Sincerely, Jermina MMyPoints Member Services"
I've also ordered a $50 Walmart gift card since then and it's still showing as pending.
I'm also having a lot of problems with Office Depot orders being credited correctly. It's so frustrating!