Burger at Beaches and Cream: REALLY worth the trip?

For the burger or other food? definitely nothing to write home about.

For the ice cream concoctions? that's a whole different story. Decided to save the TS credit we used last year on this place and instead just pay OOP for the ice cream this time around.
 
I guess there must be lots of different criteria for judging good burgers ;)

I also can't see making a special trip just for ice cream; there are so many yummy treats in the parks, and if I'm eating ice cream, it's typically on a stick with two Mickey ears attached. :)
 
For a number of years B&C used frozen burgers to supplement the supply of fresh burgers. Sorry to hear that it's now 100% frozen. I guess that answers the OP question, it's not worth a special trip.

I don't know why you're blaming DDP???B&C has been packed long before the current dining plan. B&C is a table service restaurant. The allowance is something like $26. B&C is one of the few restaurants in which guests actually get a better deal paying out of pocket.

DDP isn't making B&C more crowded nor are DDP customers responsible for significantly less revenue.

You can blame the philosophy of Disney "bean counters". Standardization of bar menus for example.


Fresh burgers are no longer in existence at Beaches & Cream. Thanks to the DDP, they've changed the burgers there to the standard, pre-sized, frozen patties. This is a pretty recent development - what a disappointment for meat eaters - they used to have very good burgers.

Cheers!
Heather W
 
I have to agree with Lewisc, B&C is a sit down meal on the dining plan as much as we enjoy it I would'nt waste a sit down meal there on a burger when I could be having steak someplace else. Or if staying on property Cape May Cafe is a much better choice for a sit down on the DDP. BC is a big hotel as well as YC and since they don't have a food court they probably get a lot of business from their own guests. Linda
 

I don't know why you're blaming DDP???

I'm blaming DDP, because the restaurant managers & area managers at WDW with whom we've spoken have told us this change is attributable to DDP. I'm assuming they would know more than the dining plan apologists on the boards.

Cheers!
Heather W
 
This is specifically a thread regarding the burgers at B&C. The number of guests who use the DDP at this restaurant has to be low and the reiumbursement rate is close to the menu price. It's a shame restaurant managers want to blame the DDP for changes that have nothing to do with it. Posters in this thread said B&C started the switch to frozen patties before the current DDP.


I'm blaming DDP, because the restaurant managers & area managers at WDW with whom we've spoken have told us this change is attributable to DDP. I'm assuming they would know more than the dining plan apologists on the boards.

Cheers!
Heather W
 
We weren't impressed. If these are the best burgers on property, it just goes to illustrate the sorry state of the burger at Disney (Raglan Road had a darn good burger - not 'go out of your way good' but a good one - I'd go out of my way if it wasn't DTD but DTD is a little too far off our usual beaten track - WAY better than B&C). The one we had (two years ago) was definately a frozen patty, nothing fresh about it.

Ice cream is Edy's/Dryers. Which means the sundaes aren't anything you couldn't whip up at home with some ice cream, toppings and a can of Rediwhip.

Wait was long - even at 4 in the afternoon. Half of that was the size. Half of that was that tables were sitting empty and unbussed while the staff seemed to be engaged in doing some very important and serious standing around. When we did get service, it was less than pleasant.

Restaurant was also dirty.

(Onion rings were good).
 
I don't know why you're blaming DDP???

You can blame the philosophy of Disney "bean counters". Standardization of bar menus for example.

This first statement and then your last are in direct contradiction to each other. The rationale behind the DDP (and many similar initiatives at other entertainment venues around the world), is to drive consistent capacity at each and every restaurant, from counter service to signature spots.

In order to do that, purchasing, planning, procurement, delivery and every other part of the operational chain must be broken down into individual segments and homogenized in order to eradicate pesky variation and "risk". A definite part of that is, as you say, standardization. In order to ensure that a burger consistently weighs XX ounces, will cook in YY amount of time, and will fit in a ZZ sized container, then they cannot rely upon the slight variations that come from being made by hand. Consider that every other component of a dish goes through the same review (the bun, the toppings, the cheese, the condiments) and you'll find that if one piece slips out of spec, the whole idea of efficiency and consistency falls apart. Variations mean unpredictable wait times and inconsistent calculations for how many times the table can be used in a given seating (AKA turns).

Hand-making also means taking longer time, employing more manpower, and requires training time. More employees = more direct costs; more training = more indirect costs and less productivity out of the existing pool of cast members.

Buffets are cash cows for any restaurant doing heavy business. Food in ginormous quantities, no variations, waitstaff who don't have to be real congenial, and a patronage that will overlook quality for more quantity. Now if only we had any examples since the DDP was launched of WDW's shift to buffets.....

It's like buying Mizrahi at Target- do you think that poor little Isaac is off in a warehosue somewhere sweating out every piece of clothing in sizes 2 through 22+? Nope, once he decided he wanted to go big, he needed to employ a whole army of chinese children to pick up the slack for him. You want to suckle from the teat lowest common denominator, you've gotta have a mouth big enough to wrap around that offshore rig-sized pump. And attention to detail ain't gonna get you there.

Don't get me wrong, as a shareholder I want Disney sucking every last flippin' nickel out of guests' wallets. If you feel that a burger, which costs maybe $.50 in actual food and another $1.00 in labor is worth the $7.89 less DDP discount, then so be it! You vote with your wallet and I'm happy to see my fractional uptick in the share price.

But if you think that the DDP hasn't seriously homogenized the dining experience at Disney, then you are quite out of touch. I do a big annual vacation to WDW every year, hitting a dozen plus different restaurants, and I can definitely chart the decline with my trip diaries from each year in direct proportion to the increasing promotion of the dining plan.

To stay vaguely on topic, get the grilled onions on your burger- it adds a surprisingly nice flavor, especially when they're swimming in bacon juices (and you don't have to pay for the additional bacon to get that taste!). But do prepare to wait if you come right at opening, since they tend to be a touch slower and a crowd may have gathered.

-Amw 5G
 
I didn't comment on the food, since like I said, i just looked around. But the whole atmosphere was of a small diner. The waitresses were even dressed like small diner waitresses. The counter area....looked like counters I've seen in greasy spoon diners. Who knows? Maybe that is the intent and theme. It just did not strike me as the type of place that was worth going out of the way for.

This thread has me rolling. One persons fresh, juicy, delicious burger is another person's generic frozen patti! Either they do make random switches in quality, or when it comes to burgers, beauty is in the eye of the eater. Personally, I'm not a big fan of burgers that are juicy, since the "juice" is usually fat or grease.
 
Either they do make random switches in quality, or when it comes to burgers, beauty is in the eye of the eater.

Nothing random about it; they used to offer fresh-made burgers, supplemented with the frozen patties. They now offer entirely frozen patties. I no longer eat meat, but go on the Florida Chowhound website to get the true foodies' opinions on the burgers there, not skewed by an obsession with Disney.

I have to be surprised at the poster who assumes (s)he knows more than area managers at WDW about how the DDP affects their restaurants! :eek:

We still think it's a good place to go, but, like I said, we stopped eating meat right before they stopped serving it fresh, so our memories are still good of the burgers, and we go now for the grilled cheese and those extreme fries :)

As someone else pointed out, it's not as though B&C is way out there. Amw5g is correct in his recommendation not to go right at opening time, or you'll find the host(ess) swamped. I'd wait 15-20 minutes or so and go on a weekday, not weekend, so you don't compete with locals.

Here is our review of our most recent trip; if you are interested in the burgers specifically, be sure to read the Comments section:
http://hpandaw.wordpress.com/2007/06/24/beaches-cream-june-17-2007/

Cheers!
Heather W
 
This is one of those restaurants that we had heard so much about and were disappointed in. Don't get me wrong, the food was not bad, it was OK and thats about it. Not the best burger by any means and certainly not worth the special trip we made to get it. The place is very small, the tables were crammed together and we had to wait about an hour to be seated. We will not be going back for an OK burger but at least we can say we tried it...smjj
 
This is a place,we may or may not eat at. I am sure we will have our share of burgers for CS places.. But it looks cute and I am sure the kids will love the ice cream..:thumbsup2
 
The point is B&C is a TS restaurant that's avoided by guests who want to use DDP credits, has a high reimbursement rate relative to menu price for those few guests who use DDP and was running at or near capacity prior to the current dining plan.

I think you have it reversed. Disney decided to make the restaurants more profitable. Standardize menus. Reduce the costs of some ingredients. Possibly run some promotions. The DDP plan is a by product of that decision, not the cause. Disney decided to make their restaurants more popular and more profitable.

The fact that the bar menus and B&C were subjected to the same menu adjustments as the restaurants that are used by DDP customers indicates DDP wasn't the cause of the changes but rather a result of this new policy.

After the first year of the dining plan Disney lowered the menu at CRT and changed the restaurant to signature status.






This first statement and then your last are in direct contradiction to each other. The rationale behind the DDP (and many similar initiatives at other entertainment venues around the world), is to drive consistent capacity at each and every restaurant, from counter service to signature spots.

In order to do that, purchasing, planning, procurement, delivery and every other part of the operational chain must be broken down into individual segments and homogenized in order to eradicate pesky variation and "risk". A definite part of that is, as you say, standardization. In order to ensure that a burger consistently weighs XX ounces, will cook in YY amount of time, and will fit in a ZZ sized container, then they cannot rely upon the slight variations that come from being made by hand. Consider that every other component of a dish goes through the same review (the bun, the toppings, the cheese, the condiments) and you'll find that if one piece slips out of spec, the whole idea of efficiency and consistency falls apart. Variations mean unpredictable wait times and inconsistent calculations for how many times the table can be used in a given seating (AKA turns).

Hand-making also means taking longer time, employing more manpower, and requires training time. More employees = more direct costs; more training = more indirect costs and less productivity out of the existing pool of cast members.

Buffets are cash cows for any restaurant doing heavy business. Food in ginormous quantities, no variations, waitstaff who don't have to be real congenial, and a patronage that will overlook quality for more quantity. Now if only we had any examples since the DDP was launched of WDW's shift to buffets.....

It's like buying Mizrahi at Target- do you think that poor little Isaac is off in a warehosue somewhere sweating out every piece of clothing in sizes 2 through 22+? Nope, once he decided he wanted to go big, he needed to employ a whole army of chinese children to pick up the slack for him. You want to suckle from the teat lowest common denominator, you've gotta have a mouth big enough to wrap around that offshore rig-sized pump. And attention to detail ain't gonna get you there.

Don't get me wrong, as a shareholder I want Disney sucking every last flippin' nickel out of guests' wallets. If you feel that a burger, which costs maybe $.50 in actual food and another $1.00 in labor is worth the $7.89 less DDP discount, then so be it! You vote with your wallet and I'm happy to see my fractional uptick in the share price.

But if you think that the DDP hasn't seriously homogenized the dining experience at Disney, then you are quite out of touch. I do a big annual vacation to WDW every year, hitting a dozen plus different restaurants, and I can definitely chart the decline with my trip diaries from each year in direct proportion to the increasing promotion of the dining plan.

To stay vaguely on topic, get the grilled onions on your burger- it adds a surprisingly nice flavor, especially when they're swimming in bacon juices (and you don't have to pay for the additional bacon to get that taste!). But do prepare to wait if you come right at opening, since they tend to be a touch slower and a crowd may have gathered.

-Amw 5G
 
This is one of those restaurants that we had heard so much about and were disappointed in. Don't get me wrong, the food was not bad, it was OK and thats about it. Not the best burger by any means and certainly not worth the special trip we made to get it. The place is very small, the tables were crammed together and we had to wait about an hour to be seated. We will not be going back for an OK burger but at least we can say we tried it...smjj

I really think that is the biggest risk with this place. When we went, we got frozen patties - but had been expecting "the best burger on property." We got "grocery store" ice cream - I don't buy Edy's at home - we are more small shop superpremium ice cream people - I was expecting great ice cream. Add the wait and the poor service - and it wasn't a good experience.

Had I realized ahead of time that I was getting grocery store ice cream and frozen patties, we would have bothered. Had we needed a quick meal - there was no wait - and I was looking for grocery store ice cream and a frozen patty, it would have been fine.
 
I don't believe the bus drivers who promise us Disney is ready to start expanding a monorail.

I don't believe a manager who tells a customer what he thinks the customer wants to hear.

I don't believe the DDP is the reason for frozen burgers. DDP customers don't use credits at B&C and the reimbursement rate from Disney is almost equal to the menu price. There is no logical reason for the DDP being directly responsible for the frozen burgers.

I do believe the same "bean counters" that came up with the dining plan are responsible for the changes that occurred at B&C and with the bar menus. I think some "bean counter" decided using frozen burgers is more efficient and more profitable.

To answer the OPs question I don't really think B&C is worth a special trip. It's still a decent meal if you're staying at an EPCOT resort or are walking to/from EPCOT and Disney-MGM Studios.



I have to be surprised at the poster who assumes (s)he knows more than area managers at WDW about how the DDP affects their restaurants! :eek:

We still think it's a good place to go, but, like I said, we stopped eating meat right before they stopped serving it fresh, so our memories are still good of the burgers, and we go now for the grilled cheese and those extreme fries :)

As someone else pointed out, it's not as though B&C is way out there. Amw5g is correct in his recommendation not to go right at opening time, or you'll find the host(ess) swamped. I'd wait 15-20 minutes or so and go on a weekday, not weekend, so you don't compete with locals.

Here is our review of our most recent trip; if you are interested in the burgers specifically, be sure to read the Comments section:
http://hpandaw.wordpress.com/2007/06/24/beaches-cream-june-17-2007/

Cheers!
Heather W
 
In answer to the origianl question, B&C is a cute, nice, but small restaurant built and sized for the YC and BC guests. It is not a bad meal, but for some reason became "known" as a must go dining destination resulting in it becoming way overcrowded for the size of the place. While, all of the resort dining is open to anyone, this place was just not built or sized for more than a handful of the resort guests staying there.
If staying at Epcot resorts, it is a great choice, but is not worth any special trip. There are plenty of DW restaurants offering the same thing and easier to get to without the long waits.
The atmosphere is cute, but just a beach version of Johnny Rockets.
 
The burgers are pretty good, but not worth big trip. DH and both my sons believe that the burgers at ESPN are WAY better and, they are huge burger eaters, unlike me. I will say this, ESPN's burgers seemed bigger.
 
Not worth a special trip to me. It's an average burger at best, nothing special unless comparing it to the burgers at fast-food chains. If I'm in the area, I don't mind popping in to B&C if there's not much of a wait, but wouldn't go out of my way or wait more than a few minutes to do so.

Like many things discussed here, I think B&C has been over-hyped as a "must-do". For what it actually is (a burger joint with extremely crowded seating and long wait times), IMO it leaves much to be desired.
 
I think B&C became really popular back when you could buy those dining coupons? I can't remember what they were called but it was a great deal. That's what brought us to B&C and since they are no longer available we have gone back once but that's it. Even though its a quick walk from Epcot you lose a lot of time waiting for a table (at least we have always had long waits).
 
I think B&C became really popular back when you could buy those dining coupons? I can't remember what they were called but it was a great deal. That's what brought us to B&C and since they are no longer available we have gone back once but that's it. Even though its a quick walk from Epcot you lose a lot of time waiting for a table (at least we have always had long waits).

Connections vouchers - it was a counterservice meal with a connections voucher - which was something like $7 and covered a drink, dinner and dessert. There was apparently time when the beef sandwich was made using last nights leftover prime rib from Yachtsman. So you were getting a really fantastic prime rib sandwich, fries, coke and a huge sundae for $7. Even farther back, you could order the kitchen sink on vouchers.

I think its a tradition for a lot of people - and with just the folks who need to stop for traditions sake, its a popular place.
 








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