I returned from a trip to NYC this week. I promised on this thread to post my comments on the hotel we stayed at which I learned about here, the new Marriott Residence Inn at Times Square. So here I am!
I traveled with my 75 yo mom. The hotel is located at 39th and 6th Ave in midtown Manhattan. It is just down from Bryant Park which is very nice to walk through. They also have free concerts there and screen movies outside during the summer.
The hotel was finished in January. It is about 36 floors high, with about 12 rooms per floor except the top say 8 floors. The rooms up there are larger, I think they may be condos, not sure. We were next to the corner on floor 19, with a really good view of the top half of the Empire State, which was cool.
The room is smallish. The width allows for the one queen bed and two small nightstands and not much else. We had trouble finding a place to stash our suitcases. The nightstands had two drawers each. There is a flat screen tv on a small dresser in front of the window, the dresser has 3-4 drawers. At the foot of the bed is a double sofabed and a small coffee table. You move the coffee table to pull out the bed and then you cannot pass between the bed and the sofa, so you know it is smalll.
The kitchen has stainless steel appliances, about an 18 cubic foot fridge with icemaker, a dishwasher and microwave, small sink, toaster, nice coffee maker and a crock pot. There were four place settings of stainless, dinner plates, lunch plates, bowls, mugs water and wine glasses. They supplied us with papertowels, and coffee and sugar and equal. The maid ran the the dishwasher for us each day. there were some pots and pans and utensils, dish towel, dish cloth, etc.
The bed linens were premium and the bath linens nice. The bath was small, with marble surrounds. There were 4 small drawers and a cabinet under the sink in the bath and 4-5 drawers and cabinet space in the kitchen.
We had free internet access.
The third floor of the hotel is taken up entirely by the breakfast serving area and lots of seating, a small gym and a small bar.
The breakfast was good, scrambled eggs, bacon and sausage, hash browns,
make your own waffles, oatmeal and toppings, yogurt, limited cut fruit, bananas and oranges, various cererals, lots of pastry choices and breads, juices, soft drinks, coffee and tea.
Monday-Thursday they serve a one entree dinner, we had chicken parmesan on Monday. It was only ok, they also had a limited salad.
The room was very clean, it is new. The carpet was nice, the kitchen area had laminate wood floor and the bathroom marble I think.
We had one issue with the a/c. We had 3 different guys come up and look at it. They responded very quickly but ultimately had to change out the unit. It was a Trane unit, not sure what was wrong. Because of the inconvenience, they comped us one night. Since we had a discounted rate anyway ($199/ night) we did very well.
The location was perfect for us as this was a theatre trip for us. We saw three Broadway plays and one off Broadway. We were within easy walking distance of all but one theatre. We took cabs to and from the airport ($35-$40 each way). We took cabs a lot around midtown, the fares were always less than $10. We also took a cab to the west village (great area). We took a cab to the Time Warner bldg and Central Park. We also did the subway some, for the novelty. It was very well located for shopping as well since there are many stores on fifth avenue.
Would definitely stay here again especially if on a theatre trip. We walked to attend mass on Sunday at St. Patrick's.
We noticed some street noise in our room. The window did not seem to close properly. I would ask for a high floor. Lots of traffic on 6th avenue.
My brother brought us fresh flowers, and the front desk had a vase sent up. The service was good, all the door men, bell boys, front desk people, kitchen people, housekeepers, were very very good. The a/c was our only real issue, and they responded quickly each time we called. It seemed that it had to wait until the mainenance supervisor came in to really figure it out. They would reset it, and it would operate but shut off a few hours later. Wierd.
Unfortunately, there was a heat wave the 4 days we were there wo the a/c was important. We were hoping for cooler weather.
Hope this helps someone. If you have any questions, ask away.