BRP really bumming my family out! EDITED

[ECurto]

I Hope All Of You Have Emailed Guest Services With These Complaints, And Let Them Know How They Are Loosing Bussiness. Thats The Only Way We Will Get Rid Of Brp!

 

[bicker]

....so I assume they feel that they can sell them to someone at full price...

Of course. Filling every last room, with a cut-rate discount, doesn't make rational sense, since it devalues the offering AND makes it impossible to have rooms (at full price or at some lesser discount) available for walk-ins.

 

[DisFlan]

Well, I would agree to a certain extent except that when I call for late bookings Disney has rooms....so I assume they feel that they can sell them to someone at full price, the hotels weren't full....

Actually, I want Disney to make money. Lots of it. If they don't, we're all scr*wed. LOL! I just don't want them to make much of it off me!


DisFlan

 

[bicker]

Actually, I want Disney to make money. ... I just don't want them to make much of it off me!

LOL! Isn't that always the case? Seriously, that's the disconnect we see in a lot of discussions about service offerings and pricing. People readily acknowledge the benefit of their favorite companies making profit, but often prefer that those companies make all their profit exclusively from other customers!

​

 

[CarolA]

Bicker,
What I do is "attempt" to book even though I know that it won't be successful. I then say that since there are no discounts I will stay off site. I would HOPE that Disney has a code to track sales failures on thier system. (If not, they are in bigger trouble then we thought)

 

[cobbler]

I am not a huge fan of BRP. The 120 days was kind of bad even though I could have delt with it. 60 days is better, I usually know if I am going 60 or more days out.

What I don't like is the non-refundable deposit. I could deal with that aspect of it if it was non-refundable 10 day, heck even 15 days prior to our arrival. 95% of the time I will know if I am going or not within the last 15 days - you know weird incidences happen.

If they made it refundable up to a point then I would feel better about it.

This is one of the reasons I am so glad we took the plunge for DVC, I don't have to worry about it anymore.

 

[DisFlan]

This is one of the reasons I am so glad we took the plunge for DVC, I don't have to worry about it anymore.

Same here. My DH hates to move once we're there, so we'll only occassionally get a hotel room to fill in a gap or a weekend night. If a nice BRP turns up when needed, fine. If not, it's no big deal. The rest of the stay is already covered. (I really really love that part.)

DisFlan

 

[3PRINCESSMOM]

Thank you! Thank you, all, for sharing your opinions and insight. I had felt that the changes were more a result of increased demand and high occupancy numbers versus abuses of the old system. So that perspective was intriguing.

I guess my feeling is this, even as demand increases and discounts are becoming more limited, isn't an AP holder a pretty good target for those late/last minute discounts? Disney gets a larger, lump sum for the ticket up front and, as any AP holder can attest, once that little ticket is in your hand you MUST maximize its value by visiting even more often than anticipated. Am I right?

Enticing Disney rookies with Packages is very smart marketing, but loosing sight of what gets expert Disney-ites back again and again may backfire. Given the current program, my family will only be going once every 2 years. In the past 24 months we have visited 6 times, each time for 8 days. We got great discounts on the rooms, but do not lose sight of the mega-bucks we spent on food, souveniers, water park tickets, MVMCP tickets, etc.

Bottomline, AP discounts for last minute travel in addition to the BRP would be perfect!

Happy Bird Day!

 

[bicker]

duplicate message

 

[Janet2k]

...isn't an AP holder a pretty good target for those late/last minute discounts?

I agree. It is easier for a long-standing customer to book a last-minute vacation to Walt Disney World than it is for a rookie. The long-standing customer knows what they are getting into and thus it is easier for them to make the decision to travel there. For the rookie, there are too many unknowns for planning something spontaneous to a foreign locale.

At least that is how I look at it. When I planned my family's last-minute Summer vacation, I considered New York City, Los Angeles, San Francisco, Chicago, Denver, and a few other locations. I had been a visitor of those locations throughout my lifetime; however, I did not know them as intimately as I knew Walt Disney World. It was a no-brainer for me to book another Walt Disney World vacation, and thanks to the Annual Passholder discounts at the time, that vacation became a reality.

Without an incentive for me to book a last-minute vacation, Walt Disney World will no longer be in my list of potential getaway sites.

 

[bicker]

Surely, to the extent Disney cannot make effective profitable use of rooms, without devaluing their offerings, they'll surely continue to offer AP holders last-minute discounts. To the extent that they're not, we can surmise that they're either finding other effective profitable use of non-reserved rooms, or securing the value of their offerings.

 

[DisFlan]

Surely, to the extent Disney cannot make effective profitable use of rooms, without devaluing their offerings, they'll surely continue to offer AP holders last-minute discounts. To the extent that they're not, we can surmise that they're either finding other effective profitable use of non-reserved rooms, or securing the value of their offerings.

What we're not mentioning here is conventions. Conventions at WDW are big business and always offer hefty discounts on rooms. Plus, they block rooms. Even when conventions are held at the Orange County Convention Center, rooms at WDW are offered at discounts. And the rooms usually have to be booked 90-120 days out. (CR with MK view was offered for $225 during our last med convention in Orlando, even tho the meeting was off-site.)

I'm sure a lot of the rooms that turn up as available "out of the blue" come from convention over-blocking. Disney would probably rather sell these later at rack rate with some sort of short notice "package discount" instead of dumping them into BRP or room-only discounts - which seems to be what they're currently doing. Releasing them for BRP is probably near the bottom of the list.


DisFlan

 

[3PRINCESSMOM]

Like I said previously in November, AP holders are a perfect target for last minute deals! Having that ticket in hand makes WDW an enticing option for a quick trip here and there!

I have to say, those that were saying "we can surmise that they're either finding other effective profitable use of non-reserved rooms, or securing the value of their offerings." Bologna! They took a shot in the dark and it backfired!

No doubt occupancy is up. I expect fewer rooms to be available for those last minute trips, but at least there is a chance now.

AND, let us not lose sight of a more fair cancellation policy for us, too.